Valet Attendant - Athens, GA

Parking Management•Athens, GA

4d•Onsite

About The Position

The Valet Attendant provides courteous, efficient, and safe valet service while protecting guest vehicles and delivering a welcoming, professional experience from arrival through departure. The role includes greeting guests, assisting with vehicle drop-off and retrieval, managing traffic flow, responding to guest inquiries, and following company policies and vehicle-handling procedures. Valet Attendants work in a fast-paced hospitality environment and are expected to communicate clearly, maintain a polished appearance, and contribute to a high-quality guest experience. The position involves working indoors and outdoors at on-site parking facilities and in corporate settings, often in varied weather and potentially noisy surroundings with moving vehicles. Team members collaborate with colleagues, vendors, and clients, and may use computers, phones, and personal cell phones for work-related communication and applications. The role requires standing, walking, and lifting up to 50 pounds for extended periods. Nights, weekends, and holidays are part of the schedule requirements. The role is non-exempt and eligible for overtime pay for hours worked beyond 40 in a workweek, at one and one-half times the regular hourly rate. Valets can average $13.00–$20.00 or more per hour, combining base pay and tips; rates vary by market and tips depend on service performance and customer interactions. Employment is at will, and a 120-day introductory period applies.

Requirements

High school diploma or GED.
A valid driver’s license and reliable transportation.
Maintain an acceptable motor vehicle record, with no more than three moving violations within a three-year period.
Pass and maintain a clean background check.
A customer-service attitude and helpful demeanor are mandatory.
Ability to stand, walk, and lift up to 50 pounds for extended periods.
Ability to work nights, weekends, and holidays.
Ability to follow company policies and procedures, work schedules, safety procedures, and instructions.
Ability to adapt to changing work environments, manage competing demands, and handle unexpected situations professionally.
Maintain professional appearance and comply with uniform and grooming standards.

Nice To Haves

Customer service experience preferred.

Responsibilities

Greet guests and provide professional, courteous service throughout vehicle drop-off and retrieval.
Safely and efficiently park and retrieve guest vehicles, following key-handling procedures and safety protocols.
Conduct vehicle damage inspections and document parking locations on claim tickets.
Manage traffic flow and respond professionally to guest inquiries.
Handle challenging situations professionally, resolve problems promptly, and support a positive team environment.
Follow attendance and timekeeping policies, including clocking in and out for shifts and breaks and accurately reporting tips.
Keep valet areas clean, organized, and presentable.
Arrive on time in full uniform and properly groomed, maintain regular attendance, and follow company policies and PMC standards.
Attend required staff meetings and complete assigned training modules on time.
Perform other tasks as needed to support operational goals and changing business needs.
Use and maintain equipment properly and report unsafe conditions.
Use personal cell phones for work-related communication and applications when required, in accordance with company policy.