Valet Attendant - Atlanta, GA
About The Position
Parking Management Company (PMC) is hiring a Valet Attendant to provide courteous, efficient, and safe valet services in hospitality settings. The attendant is often the first and last point of contact for guests, creating a welcoming, professional experience while safely parking and retrieving vehicles, protecting vehicle security, managing traffic flow, and responding to guest inquiries. The role requires energy, clear communication, attention to detail, and a polished, guest-focused presence. Work takes place in indoor and outdoor environments, including on-site parking facilities and corporate settings. The position involves collaborating with colleagues, vendors, and clients and may include noisy surroundings, moving vehicles, and exposure to the elements. Employees may be required to use a personal cell phone for work-related communication and applications; reimbursement follows company policy. The position is non-exempt and may be full-time or part-time. Compensation is hourly plus tips; the posting states that valets can average $13.00–$20.00+ per hour after base pay and tips, with rates varying by market and tips dependent on service performance and customer interactions. Employment is at will, and a 120-day introductory period applies.
Requirements
- High school diploma or GED.
- A customer-service attitude and helpful demeanor are mandatory.
- Valid driver’s license and reliable transportation.
- Maintain an acceptable motor vehicle record, with no more than three moving violations within a three-year period.
- Pass and maintain a clean background check.
- Ability to stand, walk, and lift up to 50 pounds for extended periods.
- Ability to work nights, weekends, and holidays.
- Maintain professional appearance and comply with uniform and grooming standards.
- Follow safety procedures and company policies and adapt professionally to changing work environments and competing demands.
Nice To Haves
- Customer service experience preferred.
Responsibilities
- Greet guests and provide courteous, professional, personalized assistance.
- Safely and efficiently park and retrieve guest vehicles, following key-handling procedures and safety protocols.
- Inspect vehicles for damage and document parking locations on claim tickets.
- Manage traffic flow and respond professionally to guest inquiries.
- Handle challenging situations and resolve problems promptly while maintaining high-quality service.
- Follow company policies and maintain attendance and timekeeping records, including clocking in and out for shifts and breaks and accurately reporting tips.
- Keep valet areas clean, organized, and presentable.
- Arrive on time in full uniform and properly groomed before clocking in; maintain regular attendance and professional standards.
- Support colleagues and contribute to a positive team environment.
- Perform other tasks as needed to support operational goals and changing business needs.
- Attend required staff meetings and complete assigned training modules on time.
- Follow instructions and work schedules, complete tasks promptly, report unsafe conditions, and use and maintain equipment appropriately.
- Use a personal cell phone for work-related communications or applications if required, subject to company reimbursement policy.
Benefits
- Medical, vision, and dental insurance upon eligibility.
- 401(k) upon eligibility.
- Supplemental insurance, including life insurance and critical illness coverage.
- Bonus opportunities.
- Internal leadership development program.
- Paid time off.
- Paid training.
- Tuition assistance through Bellevue University, up to $5,250 per year.
- Nationwide discounts through Perks at Work.
- Military-friendly employer.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
