Valet Parking Attendant - Buckhead, GA (Atlanta Area)
About The Position
The Valet Attendant provides courteous, efficient, and safe valet services while securing guest vehicles and delivering a welcoming, professional experience. The attendant greets guests, assists with vehicle drop-off and retrieval, manages traffic flow, and responds professionally to guest inquiries. The role includes inspecting vehicles for damage, documenting vehicle locations on claim tickets, following safe vehicle and key-handling procedures, and maintaining clean and organized valet areas. Valet Attendants follow company safety, attendance, timekeeping, tip-reporting, uniform, and grooming policies. They work collaboratively, address guest concerns professionally, attend required staff meetings, complete assigned training, and support other operational needs as necessary. The role may require personal cell phone use for work communications and access to work applications, with reimbursement handled under company policy. Work takes place indoors and outdoors, including on-site parking facilities and corporate settings. The environment may be noisy and include moving vehicles and exposure to the elements. The position requires standing, walking, and lifting up to 50 pounds for extended periods, and flexibility to work nights, weekends, and holidays. The role is hourly and non-exempt, with opportunities for tips; rates may vary by market and tips depend on service performance and customer interactions.
Requirements
- High school diploma or general education degree (GED).
- A customer-service-oriented attitude and helpful demeanor are mandatory.
- Valid driver's license and reliable transportation.
- Maintain an acceptable motor vehicle record with no more than three moving violations within a three-year period.
- Pass and maintain a clean background check.
- Ability to stand, walk, and lift up to 50 pounds for extended periods.
- Ability to work nights, weekends, and holidays.
- Follow company policies and procedures, safety requirements, uniform standards, and grooming standards.
Nice To Haves
- Customer service experience is preferred.
Responsibilities
- Greet guests and provide professional, courteous assistance with vehicle drop-off and retrieval.
- Safely and efficiently park and retrieve guest vehicles while following proper key-handling procedures and safety protocols.
- Inspect vehicles for damage and document parking locations on claim tickets.
- Manage traffic flow and respond professionally to guest inquiries.
- Handle challenging situations, resolve problems promptly, and maintain high-quality service.
- Keep valet areas clean, organized, and presentable.
- Follow attendance and timekeeping policies, clock in and out for shifts and breaks, and accurately report tips.
- Arrive on time in full uniform and properly groomed, and maintain regular attendance.
- Support colleagues and contribute to a positive team environment.
- Attend required staff meetings and complete assigned training modules on time.
- Perform other tasks as needed to support operational goals and changing business needs.
- Use personal cell phones for work-related communication or applications when required, subject to company reimbursement policy.
Benefits
- Medical, vision, and dental insurance upon eligibility.
- 401(k) upon eligibility.
- Supplemental insurance, including life insurance and critical illness coverage.
- Bonus opportunities.
- Internal leadership development program.
- Paid time off.
- Paid training.
- Tuition assistance through Bellevue University, up to $5,250 per year.
- Nationwide discounts through Perks at Work.
- Military-friendly employer.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
