Valet Attendant - Athens, GA

Parking Management Company•Athens, GA

10h•$12 - $12•Onsite

About The Position

The Valet Attendant provides courteous, efficient, and safe valet services while ensuring the security of guest vehicles. The role includes warmly greeting guests, assisting with vehicle drop-off and retrieval, managing traffic flow, and professionally responding to guest inquiries. Attendants are expected to operate vehicles carefully, follow company policies and safety procedures, and contribute to a seamless, high-quality guest experience. Valet Attendants safely park and retrieve vehicles, conduct damage inspections, document parking locations on claim tickets, and follow proper key-handling procedures. They maintain clean, organized valet areas; comply with attendance and timekeeping requirements; and accurately report tips. The position also involves resolving guest concerns, supporting colleagues, attending required staff meetings, and completing assigned training. This active role involves standing, walking, and lifting up to 50 pounds for extended periods, often in varied weather. Work takes place in indoor and outdoor environments, including on-site parking facilities and corporate settings, and may involve noise, moving vehicles, and exposure to the elements. Employees may need to use a personal cell phone for work-related communication and applications; reimbursement follows company policy. The schedule may be full-time or part-time and requires flexibility to work nights, weekends, and holidays. The position is non-exempt and pays an hourly rate plus tips. The posting states that valets can average $13.00–$20.00 or more per hour after tips and base pay combined, with rates varying by market and tips depending on service performance and customer interactions. Employment is at will, and a 120-day introductory period applies.

Requirements

High school diploma or GED.
A customer-service-oriented attitude and helpful demeanor are mandatory.
Valid driver’s license and reliable transportation.
Maintain an acceptable motor vehicle record, with no more than three moving violations in a three-year period.
Pass and maintain a clean background check.
Ability to stand, walk, and lift up to 50 pounds for extended periods.
Ability to work nights, weekends, and holidays.
Maintain a professional appearance and comply with uniform and grooming standards.
Follow company policies, procedures, and safety practices; report unsafe conditions and use and maintain equipment appropriately.

Nice To Haves

Customer service experience.

Responsibilities

Safely and efficiently park and retrieve guest vehicles while following safety protocols and proper key-handling procedures.
Greet guests and assist with vehicle drop-off, retrieval, and inquiries in a courteous and professional manner.
Manage traffic flow and help ensure the security of vehicles.
Inspect vehicles for damage and document parking locations on claim tickets.
Comply with attendance and timekeeping policies, including clocking in and out for shifts and breaks, and accurately report tips.
Keep valet areas clean, organized, and presentable.
Handle challenging situations professionally and resolve problems promptly.
Support colleagues and contribute to a positive team environment.
Arrive on time in full uniform and properly groomed before clocking in; maintain regular attendance and follow company policies.
Attend required staff meetings and complete assigned training modules on time.
Perform other tasks as needed to support operational goals and changing business needs.
Use personal cell phones for work-related communication and applications when required, subject to company reimbursement policy.

Benefits

Medical, vision, and dental insurance upon eligibility.
401(k) upon eligibility.
Supplemental life insurance and critical illness insurance.
Bonus opportunities.
Internal leadership development program.
Paid time off.
Paid training.
Tuition assistance through Bellevue University, up to $5,250 per year.
Nationwide discounts through Perks at Work.
Overtime pay for hours worked beyond 40 in a workweek, at one and one-half times the regular hourly rate, as described in the posting.