Valet Parking Attendant - Buckhead, GA (Atlanta Area)

Parking Management•Atlanta, GA

4d•Onsite

About The Position

The Valet Attendant provides courteous, efficient, and safe valet services while protecting guest vehicles and creating a welcoming, professional guest experience. The role is often the first and last point of contact for guests and includes greeting them, assisting with vehicle drop-off and retrieval, managing traffic flow, and responding to inquiries professionally. Attendants follow company policies and safety procedures, handle keys appropriately, and support smooth parking operations. The position requires regular attendance, punctuality, proper uniform and grooming, accurate timekeeping and tip reporting, and participation in staff meetings and assigned training. Attendants help keep valet areas clean and organized, work cooperatively with colleagues, and adapt to changing operational needs. Employment is non-exempt and hourly, with opportunities for tips; rates vary by market and tips depend on service performance and customer interactions.

Requirements

High school diploma or GED.
A customer-service attitude and willing, helpful demeanor are mandatory.
Valid driver's license and reliable transportation.
Acceptable motor vehicle record, with no more than three moving violations within a three-year period.
Pass and maintain a clean background check.
Ability to stand, walk, and lift up to 50 lbs. for extended periods.
Ability to work nights, weekends, and holidays.
Ability to maintain professional appearance and comply with uniform and grooming standards.
Ability to follow instructions and schedules, complete tasks on time, follow safety procedures, report unsafe conditions, and properly use and maintain equipment.
Ability to communicate professionally, listen actively, provide personalized guest assistance, adapt to changing work environments, and manage competing demands.

Nice To Haves

Customer service experience is preferred.

Responsibilities

Inspect vehicles for damage and document parking locations on claim tickets.
Safely and efficiently park and retrieve guest vehicles, following proper key-handling procedures.
Follow safety protocols to protect personal safety and vehicle security.
Comply with attendance and timekeeping policies, including clocking in and out for shifts and breaks and accurately reporting tips.
Keep valet areas clean, organized, and presentable.
Handle challenging situations professionally, resolve problems promptly, and provide high-quality service.
Support colleagues and foster a positive team environment.
Maintain regular attendance, follow company policies and PMC standards, and arrive on time in proper uniform and grooming before clocking in.
Perform other tasks as needed to support operational goals and changing business needs.
Attend required staff meetings and complete assigned training modules on time.
Use personal cell phones for work-related communication or work applications when required, subject to company reimbursement policy.

Benefits

Medical, vision, and dental insurance upon eligibility.
401(k) upon eligibility.
Supplemental insurance, including life insurance and critical illness coverage.
Bonus opportunities.
Internal leadership development program.
Paid time off.
Paid training.
Tuition assistance through Bellevue University, up to $5,250 per year.
Nationwide discounts through Perks at Work.
Overtime pay for eligible hours worked beyond 40 in a workweek, at one and one-half times the regular hourly rate.
Leave in compliance with applicable state requirements and FMLA paid leave requirements.