Valet Attendant - Auburn, AL
About The Position
The Valet Attendant provides courteous, efficient, and safe valet services while ensuring the security of guest vehicles. The role includes greeting guests, assisting with vehicle drop-off and retrieval, managing traffic flow, answering inquiries, and delivering a professional hospitality experience. Attendants are expected to follow company policies, handle keys and vehicles carefully, and contribute to smooth parking operations. The position involves active work in indoor and outdoor settings, including on-site parking facilities, and may include exposure to varied weather, noise, and moving vehicles. Attendants may need to use a personal cell phone for work-related communication and applications, with reimbursement handled under company policy. This is a non-exempt position eligible for overtime pay for hours worked beyond 40 in a workweek. Employment is at will, and a 120-day introductory period applies.
Requirements
- High school diploma or GED.
- A customer-service-oriented attitude and a willing, helpful demeanor are mandatory.
- Valid driver's license and reliable transportation.
- Maintain an acceptable motor vehicle record, with no more than three moving violations within a three-year period.
- Pass and maintain a clean background check.
- Ability to stand, walk, and lift up to 50 pounds for extended periods.
- Ability to work nights, weekends, and holidays.
- Maintain professional appearance and comply with uniform and grooming standards.
Nice To Haves
- Customer service experience is preferred.
Responsibilities
- Inspect vehicles for damage and document parking locations on claim tickets.
- Safely park and retrieve guest vehicles while following proper key-handling procedures.
- Follow safety protocols to protect personal and vehicle security.
- Comply with attendance and timekeeping policies, including clocking in and out for shifts and breaks and accurately reporting tips.
- Keep valet areas clean, organized, and presentable.
- Handle challenging situations professionally, resolve problems promptly, and provide high-quality service.
- Support colleagues and contribute to a positive team environment.
- Maintain regular attendance, follow company policies, and uphold company standards for safe and efficient parking operations.
- Arrive on time, in full uniform, and properly groomed before clocking in.
- Attend required staff meetings and complete assigned training modules on time.
- Perform other tasks as needed to support operational goals and respond flexibly to changing business needs.
Benefits
- Medical, vision, and dental insurance upon eligibility.
- 401(k) upon eligibility.
- Supplemental insurance, including life insurance and critical illness coverage.
- Bonus opportunities.
- Internal leadership development program.
- Paid time off.
- Paid training.
- Tuition assistance through Bellevue University, up to $5,250 per year.
- Nationwide discounts through Perks at Work.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
