Room Attendant- Candlewood- Auburn, AL
About The Position
Room Attendants maintain the cleanliness and overall appearance of guest rooms and surrounding corridors. They respond courteously and pleasantly to guests’ reasonable needs and requests to help create a comfortable and enjoyable stay. The role supports hotel operations and guest service by cleaning rooms and public areas, reporting room conditions and maintenance issues, replenishing supplies, and assisting guests, colleagues, and other departments as needed. The position is full-time at Candlewood in Auburn, Alabama. The hotel operates 24/7, and the schedule may include nights, weekends, and holidays.
Requirements
- Effective written, verbal, and in-person communication skills.
- Reliable transportation.
- Ability to work a flexible schedule, potentially including nights, weekends, and holidays.
- Organized, honest, team-oriented, and outgoing.
- Ability to work well with individuals from diverse cultures and backgrounds.
- Ability to bend, reach, kneel, push, stretch, and lift or carry up to 30 pounds.
- Ability to stand or walk for up to 8 hours and work in restrictive environments.
- Vision adequate for near and far tasks.
- Comfort using a step stool or ladder.
- Ability to use or lift arms for up to 8 hours.
- Ability to work in extreme conditions such as heat, cold, or high-stress environments.
- Finger dexterity for operating equipment.
- Clear speaking voice, basic hearing ability, and English comprehension.
- Ability to write clearly.
Responsibilities
- Complete all required brand-specific training and health and safety training.
- Follow company and property-specific brand standards.
- Perform duties requested by management to support hotel operations and guest service.
- Provide personalized, friendly service to guests and associates.
- Clean guest rooms and public areas, and report deficiencies or equipment malfunctions to Maintenance.
- Make beds with fresh linens; pick up trash; vacuum floors; empty waste cans; clean mirrors; wipe shelves, door frames, and furniture; dust light fixtures, windowsills, and baseboards; and arrange furniture properly.
- Clean hallways and deep clean one room daily.
- Clean and disinfect bathrooms, including basins, bathtubs, toilets, and tile floors.
- Replenish room supplies, including glasses, stationery, soaps, shampoos, tissues, toilet paper, and guest directories, and place clean towels as needed.
- Report room status (vacant/clean or occupied/clean) to the Executive Housekeeper.
- Report discrepancies in furniture, equipment, or room conditions.
- Maintain knowledge of fire alarm and evacuation procedures.
- Safeguard the security of guests, employees, and hotel assets.
- Assist fellow employees, guests, and other departments when needed.
- Maintain confidentiality regarding company operations, financial information, guest information, and employee matters.
- Maintain a clean and professional work area, uniform, and appearance.
Benefits
- Paid time off
- Hotel discounts
- Competitive pay
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
