Front Desk Agent- Candlewood Suites- Auburn, AL
AU HOSPITALITY INC•Auburn, AL
•Onsite
About The Position
The Front Desk Agent is the face of the hotel and helps ensure each guest has a seamless, welcoming experience. The role supports daily hotel operations by managing reservations, assisting guests, communicating with guests and team members, and providing high-quality customer service. It also involves safeguarding guest privacy and safety, handling cash, keys, and deposits, gathering and interpreting reports, and helping maintain clean, inviting public areas. Other duties may be assigned.
Requirements
- Dedication, flexibility, and a positive attitude.
- Availability to work nights, weekends, and holidays.
- Authorization to work in the United States.
- Ability to operate brand management software.
- Ability to lift up to 50 lbs, push or pull cleaning carts, and frequently stand, walk, bend, or kneel.
Nice To Haves
- Prior hotel front desk experience.
Responsibilities
- Safeguard guest privacy and safety.
- Make, edit, and confirm reservations.
- Communicate with guests and team members.
- Operate phones and computers efficiently.
- Gather and interpret reports.
- Maintain clean and inviting public areas.
- Handle cash, keys, and deposits.
- Perform other duties as assigned.
Benefits
- Holiday benefits
- PTO benefits
- A supportive team that mentors, challenges, and celebrates employee growth
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
