Night Auditor- Candlewood- Auburn, AL

AU HOSPITALITY INC•Auburn, AL

About The Position

The Night Auditor oversees the auditing, posting, and balancing of daily financial transactions while delivering an outstanding guest experience. The role requires working overnight independently and being available for other front-desk shifts when needed. Night Auditors follow hotel and brand standards, complete required training, and perform other duties assigned by management to support hotel operations and guest service.

Requirements

Dependable transportation.
Effective written, verbal, and in-person communication skills.
Ability to work a flexible schedule, including nights, weekends, and holidays, in a 24/7 business.
Organized, honest, outgoing, and able to work well with others.
Ability to work with people from diverse cultures and backgrounds.
Authorized to work in the United States.
Ability to bend, reach, kneel, push, stretch, and lift or carry up to 25 pounds.
Ability to stand or walk for 8 hours and work in a restrictive space or environment.
Eyesight sufficient for near and far vision.
Comfort using a step stool or ladder.
Ability to use or lift arms for up to 8 hours.
Ability to work independently overnight and handle heat and stress.
Finger dexterity for operating equipment.
Ability to speak clearly, hear at a basic level, understand English, and write.

Responsibilities

Complete all required brand-specific and health and safety training.
Follow Auburn Hospitality and property-specific brand standards.
Perform other duties requested by management to improve hotel operations and guest service.
Provide personalized, friendly service to every guest and associate.
Balance the day's business accurately, neatly, and promptly.
Work overnight and be available for other front-desk shifts when necessary.
Use hotel systems, including the phone PBX, key lock, and PMS reservation systems.
Complete tasks listed on the relevant shift checklist.
Check guest account credit daily and follow up when action is required.
Maintain knowledge of the surrounding area.
Keep the cash drawer secure and balanced throughout the shift.
Sell and upsell rooms to walk-in guests and callers making reservations.
Maintain general knowledge of housekeeping.
Keep company business confidential, including financial, guest, and employee information.
Help ensure the safety and security of guests, employees, and hotel assets.
Know the fire alarm system and evacuation procedures.
Maintain a clean and attractive work area, uniform, and personal appearance.