Valet Attendant - Auburn, AL

Parking Management Company•Auburn, AL

11h•$8 - $8•Onsite

About The Position

Parking Management Company (PMC) is a national provider of hospitality-focused parking services, including valet and self-parking management, shuttle services, event parking, and porter/bell services. The Valet Attendant provides courteous, efficient, and safe valet service while protecting guests’ vehicles and delivering a welcoming, professional experience from arrival through departure. The role involves parking and retrieving vehicles, greeting and assisting guests, managing traffic flow, and responding professionally to inquiries and challenging situations. Attendants are expected to follow company policies and safety procedures, handle keys properly, document vehicle condition and parking locations, maintain clean and organized valet areas, and support a positive team environment. They must arrive on time in full uniform and properly groomed, comply with attendance and timekeeping rules, accurately report tips, attend required staff meetings, and complete assigned training. Other duties may be assigned as operational needs change. The position requires stamina to stand, walk, and lift up to 50 pounds for extended periods, often outdoors in varied weather. Work may occur in indoor and outdoor settings, including on-site parking facilities and corporate environments, and may involve noise, moving vehicles, and exposure to the elements. Employees collaborate with colleagues, vendors, and clients; use computers and phones; and may be required to use a personal cell phone for work-related communication and applications, with reimbursement governed by company policy. The job posting lists full-time and part-time schedules. Compensation is hourly plus tips; one listing states valets can average $13.00–$20.00+ per hour after tips and base pay combined, with rates varying by market and tips depending on service performance and customer interactions. The position is non-exempt and eligible for overtime pay under applicable law.

Requirements

High school diploma or GED.
A customer-service attitude and helpful demeanor are mandatory.
Valid driver’s license and reliable transportation.
Maintain an acceptable motor vehicle record, with no more than three moving violations within a three-year period.
Pass and maintain a clean background check.
Ability to stand and walk for extended periods and lift up to 50 pounds.
Flexibility to work nights, weekends, and holidays.
Ability to communicate professionally, listen actively, and provide personalized guest assistance.
Ability to adapt to changing work environments, manage competing demands, and handle unexpected situations professionally.
Dependability in following instructions and schedules and completing tasks on time.
Ability to follow safety procedures, report unsafe conditions, and properly use and maintain equipment.
Maintain professional appearance and comply with uniform and grooming standards.

Nice To Haves

Customer service experience preferred.

Responsibilities

Conduct vehicle damage inspections and document parking locations on claim tickets.
Safely park and retrieve guest vehicles, following proper key-handling procedures and safety protocols.
Greet guests, assist with vehicle drop-off and retrieval, manage traffic flow, and respond professionally to guest inquiries.
Handle challenging situations professionally and resolve problems promptly.
Support colleagues and contribute to a positive team environment.
Maintain clean, organized, and presentable valet areas.
Follow attendance and timekeeping policies, including clocking in and out for shifts and breaks and accurately reporting tips.
Arrive on time in full uniform and properly groomed before clocking in.
Follow company policies and uphold PMC standards for safe and efficient parking operations.
Attend required staff meetings and complete assigned training modules on time.
Perform other tasks as needed to support operational goals and changing business needs.
Use a personal cell phone for work-related communication or applications when required, subject to company reimbursement policy.