Valet Attendant - Huntsville, AL

Parking Management Company•Huntsville, AL

11h•$9 - $9•Onsite

About The Position

Parking Management Company (PMC) is a national provider of hospitality-focused parking services, including valet and self-parking management, shuttle services, event parking, and porter/bell services. The Valet Attendant provides courteous, efficient, and safe valet service while protecting guests’ vehicles and delivering a welcoming, professional experience from arrival through departure. The role involves greeting guests, inspecting and parking vehicles, managing vehicle retrieval and traffic flow, responding to guest inquiries, and following company policies and safety procedures. Valets work in a fast-paced hospitality environment and are expected to maintain a polished appearance, communicate clearly, and support a positive team environment. The position requires standing, walking, and lifting up to 50 pounds for extended periods, often in varied weather. Work takes place indoors and outdoors, including on-site parking facilities, and may involve noise, moving vehicles, and exposure to the elements. Employees may use computers, communicate by phone, and may be required to use a personal cell phone for work-related communications and applications; reimbursement is governed by company policy. The posting lists full-time and part-time schedules, and the position is non-exempt. Compensation is hourly plus tips; the posting estimates an average of $13.00–$20.00+ per hour after base pay and tips, with rates varying by market and tips dependent on service performance and customer interactions.

Requirements

High school diploma or GED.
A customer-service attitude and a willing, helpful demeanor are mandatory.
Valid driver's license and reliable transportation.
Maintain an acceptable motor vehicle record with no more than three moving violations within a three-year period.
Pass and maintain a clean background check.
Ability to stand, walk, and lift up to 50 pounds for extended periods.
Ability to work nights, weekends, and holidays.
Ability to follow company policies and procedures, adapt to changing work environments, manage competing demands, and handle unexpected situations professionally.
Dependability, including following instructions, maintaining work schedules, and completing tasks on time.
Follow safety procedures, report unsafe conditions, and properly use and maintain equipment.
Maintain professional appearance and comply with uniform and grooming standards.

Nice To Haves

Customer service experience is preferred.

Responsibilities

Conduct vehicle damage inspections and document vehicle parking locations on claim tickets.
Safely and efficiently park and retrieve guest vehicles, following proper key-handling procedures and safety protocols.
Maintain personal and vehicle security while performing valet duties.
Follow attendance and timekeeping policies, clock in and out for shifts and breaks, and accurately report tips.
Keep valet areas clean, organized, and presentable.
Handle challenging situations professionally, resolve problems promptly, and provide high-quality service.
Support colleagues and contribute to a positive team environment.
Maintain regular attendance, arrive on time in full uniform and properly groomed, and uphold company standards and policies.
Attend required staff meetings and complete assigned training modules on time.
Perform other tasks as needed to support operational goals and changing business needs.
Use personal cell phones for work-related communication or applications when required, subject to company reimbursement policy.

Benefits

Medical, vision, and dental insurance upon eligibility.
401(k) upon eligibility.
Supplemental insurance, including life insurance and critical illness coverage.
Bonus opportunities.
Internal leadership development program.
Paid time off.
Paid training.
Tuition assistance through Bellevue University, up to $5,250 per year.
Nationwide discounts through Perks at Work.
Overtime pay for hours worked beyond 40 in a workweek, at one and one-half times the regular hourly rate, as applicable.