Vacation Planner

Marriott Vacations Worldwide•Lahaina, HI

About The Position

As a Specialist Leisure Planning, you will assist Owners and guests by providing experiences and events that help create memorable vacation moments. The role involves discussing guests’ stays, property services, and local attractions; selling tickets to attractions, theme parks, and events; sharing information about Sales Presentation Tours; and providing concierge services while encouraging guests to participate in a tour. You are expected to welcome guests, anticipate and address their needs, interact professionally and promptly with colleagues and guests, contribute to team goals, and follow company policies and safety procedures. The position pays $20.00 per hour. A sign-on bonus may be available to candidates with one year of timeshare experience. The role requires schedule flexibility, including weekends and holidays, and includes physical activities such as standing, sitting, or walking for extended periods; reaching, bending, twisting, pulling, and stooping; and handling items weighing up to 25 pounds without assistance. Background and drug screening may be required, subject to company policy and applicable legal requirements.

Requirements

Be available to work a flexible schedule that includes weekends and holidays.
Be able to reach overhead and below the knees and perform bending, twisting, pulling, and stooping.
Be able to stand, sit, or walk for extended periods.
Be able to lift, carry, push, or pull items weighing up to 25 pounds without assistance.

Nice To Haves

One year of timeshare experience may qualify the candidate for sign-on bonus potential.

Responsibilities

Engage guests in conversation about their stay, property services, and area attractions and offerings.
Sell tickets to attractions, theme parks, and events to guests using effective sales techniques to drive sales volume.
Provide relevant information about the Sales Presentation Tour and answer guests’ questions about it.
Provide concierge services to guests and encourage participation in a Sales Presentation Tour.
Welcome and greet guests, anticipate their needs, and address those needs.
Interact professionally and promptly with colleagues and guests.
Contribute to team goals.
Follow company policies and safety procedures.