Remote Client Services – Vacation Planner

Destination Careers • New York, NY

6d • $50,000 - $70,000 • Remote

About The Position

We are seeking a remote Client Services professional to support vacation planning and assist clients with organizing their travel details. The role focuses on delivering strong customer service, gathering accurate trip information, and coordinating essential components of the planning process. The ideal candidate is organized, responsive, and comfortable working in a virtual environment.

The role offers a 100% remote work environment and a flexible schedule. Training and ongoing support are provided. Previous customer service or administrative experience is preferred.

Requirements

• Strong organizational skills and attention to detail.
• Clear written and verbal communication abilities.
• Ability to work remotely and manage time effectively.
• Comfort using online platforms and digital tools.
• Dependability, professionalism, and proactive client follow-up.

Nice To Haves

• Previous customer service or administrative experience.

Responsibilities

• Provide client support throughout the vacation planning process.
• Assist with researching destinations, accommodations, and activity options.
• Collect and organize required trip details and preferences.
• Prepare and update itinerary information and related documentation.
• Communicate clearly with clients to ensure all questions are answered.
• Maintain accurate client profiles and update internal systems as needed.
• Coordinate follow-ups and scheduling to ensure timely completion of planning tasks.
• Support the booking process by confirming details and providing administrative assistance.
• Perform general customer service and coordination duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed