Remote Client Services – Vacation Itineraries

Destination Careers•Seattle, WA
•Remote

About The Position

We are seeking a remote Client Services professional to support vacation planning and help clients organize their travel details. The role focuses on delivering strong customer service, gathering accurate trip information, and coordinating essential parts of the planning process. The ideal candidate is organized, responsive, and comfortable working in a virtual environment. The position is 100% remote and offers a flexible schedule, with training and ongoing support. It is suited to someone who enjoys helping clients, staying organized, and contributing to smooth, well-planned vacations.

Requirements

  • Strong organizational skills and attention to detail.
  • Clear written and verbal communication abilities.
  • Ability to work remotely and manage time effectively.
  • Comfort using online platforms and digital tools.
  • Dependable, professional, and proactive in following up with clients.

Nice To Haves

  • Previous customer service or administrative experience.

Responsibilities

  • Provide client support throughout the vacation planning process.
  • Research destinations, accommodations, and activity options.
  • Collect and organize required trip details and client preferences.
  • Prepare and update itinerary information and related documentation.
  • Communicate clearly with clients and answer their questions.
  • Maintain accurate client profiles and update internal systems as needed.
  • Coordinate follow-ups and scheduling to complete planning tasks on time.
  • Support the booking process by confirming details and providing administrative assistance.
  • Perform general customer service and coordination duties as assigned.

Benefits

  • Flexible schedule.
  • Training and ongoing support provided.
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