Remote Vacation Services Coordinator

Destination Careers•Detroit, MI
•Remote

About The Position

Destination Knot is seeking a detail-oriented, service-focused Remote Vacation Services Coordinator to support clients with vacation-related coordination and booking assistance. The role centers on organization, communication, and administrative support to help ensure a smooth and professional client experience. It is suited to someone who is organized, reliable, comfortable working independently with digital tools, and able to manage multiple tasks in a remote environment. The position is fully remote, with a structured and supportive team environment. Training and resources are provided.

Requirements

  • Strong written and verbal communication skills.
  • Excellent organizational skills and attention to detail.
  • Comfort working with online systems and digital platforms.
  • Ability to manage multiple tasks in a remote environment.
  • Reliable internet access and ability to work remotely.

Nice To Haves

  • Customer service, scheduling, or administrative experience.

Responsibilities

  • Provide support for vacation planning and reservation requests.
  • Assist with coordinating accommodations, scheduling, and related services.
  • Maintain accurate client records and documentation in internal systems.
  • Communicate professionally with clients via email, phone, and online platforms.
  • Review confirmations and service details for accuracy and completeness.
  • Provide general customer service and administrative support.
  • Follow established workflows and internal procedures.
  • Collaborate with internal teams to support client needs and timelines.

Benefits

  • Training and resources provided.
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