Remote Client Services – Vacation Coordinator

Destination Careers•Los Angeles, CA
•$50,000 - $70,000•Remote

About The Position

This remote client services role supports vacation planning and helps clients organize their travel details. The position focuses on customer service, collecting accurate trip information, and coordinating essential planning activities. The ideal candidate is organized, responsive, professional, and comfortable working in a virtual environment. Training and ongoing support are provided.

Requirements

  • Strong organizational skills and attention to detail.
  • Clear written and verbal communication abilities.
  • Ability to work remotely and manage time effectively.
  • Comfort using online platforms and digital tools.
  • Dependable, professional, and proactive in following up with clients.

Nice To Haves

  • Previous customer service or administrative experience.

Responsibilities

  • Provide client support throughout the vacation planning process.
  • Research destinations, accommodations, and activity options.
  • Collect and organize required trip details and client preferences.
  • Prepare and update itinerary information and related documentation.
  • Communicate clearly with clients and answer their questions.
  • Maintain accurate client profiles and update internal systems as needed.
  • Coordinate follow-ups and scheduling to complete planning tasks on time.
  • Support the booking process by confirming details and providing administrative assistance.
  • Perform general customer service and coordination duties as assigned.
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