Usher Ticket Taker - On Call
Caesars Entertainment•Danville, VA
About The Position
The Usher/Ticket Taker provides customer service during live entertainment events. This on-call position involves greeting patrons, providing event information, collecting and verifying tickets or passes, assisting with seating, and helping maintain safety and order in the venue. The role requires flexibility in working hours and the ability to handle a variety of customer interactions effectively. The wage is $15.00 per hour.
Requirements
- Proven track record of personally providing excellent customer service.
- Excellent interpersonal, communication, and problem-solving skills.
- Willingness to work any shift when necessary.
- Ability to speak, read, write, and understand English.
- Ability to get along with co-workers and work as part of a team.
- Well-groomed, professional appearance.
- Ability to move quickly around the property.
- Ability to bend, crouch, kneel, twist, and work at a desk.
- Ability to respond to visual and aural cues.
- Ability to work independently and demonstrated self-motivation.
Responsibilities
- Greet customers, guests, and visitors.
- Provide event information.
- Collect tickets and/or passes for entertainment events.
- Mediate disputes and resolve customer complaints.
- Verify patron or staff credentials.
- Assist patrons with special needs.
- Guide patrons to exits or provide instructions in case of an emergency.
- Usher patrons to seats or exits.
- Maintain order and ensure adherence to safety rules.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
