Call Taker / Dispatcher

LED FastStart • Lake Charles, LA

6d

About The Position

The Telecommunications Officer provides emergency and non-emergency communications services to people and organizations requesting police, fire, or emergency medical services. The officer gathers information professionally to determine the nature of each call, whether a response is needed, and the type of assistance or information required.

For emergency calls requiring fire or EMS response, the officer dispatches the appropriate agency using a radio system and maintains logs and paperwork for dispatched units. For calls requiring law enforcement or fire/EMS response from agencies not dispatched by the District, the officer relays relevant information or transfers the call to the appropriate agency for dispatch.

Experience is not necessary; training is provided. Applicants must complete and submit the Agency Specific Application for Employment at the location listed on the application by the deadline. Applications are available on the employer’s website or as paper copies at 911 Hodges Street, Lake Charles, LA 70601. The application deadline is October 23, 2026, at 4:00 PM. The employer is an equal opportunity employer.

Requirements

• High school diploma or equivalent.
• Excellent communication skills.
• Willingness to work all shifts in a 24-hour day, including weekends and holidays.
• No felony convictions.

Responsibilities

• Gather information from emergency and non-emergency callers requesting police, fire, or emergency medical services.
• Determine the nature of each call, whether a response is necessary, and what assistance or information is needed.
• Dispatch the appropriate fire or EMS agency to emergency scenes using a radio system.
• Maintain computer and/or manual logs and paperwork for dispatched units.
• Relay pertinent information or transfer calls to the appropriate agency when the District does not dispatch the required law enforcement or fire/EMS response.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED