The Used Firearms Team Lead operates the used firearms business, overseeing buying, selling, inventory, and customer service. The role evaluates and appraises used firearms, negotiates acquisitions, and works to achieve monthly sales goals and strong margins while providing a fair-trade, customer-satisfaction-focused experience. The Team Lead initiates customer ATF Form 4473 paperwork and performs final checks of applicable company, state, and federal forms before firearms are transferred. The position maintains inventory through daily purchases and sourcing leads, conducts compliance audits, merchandises used firearms, and collaborates with internet merchandising specialists and regional and corporate teams. It also trains and educates Outfitters on used-firearm transactions, values, sales trends, procedures, and negotiation skills. The role provides customer service on the sales floor and by phone, participates in ongoing product, compliance, systems, and selling-skills training, and may travel locally to purchase used firearms outside the store. Work is performed under general supervision using established procedures, with occasional independent judgment and recommendations for improvements.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED