Used Firearms Team Lead - Full Time

Bass Pro Shops•Columbus, OH

About The Position

The Used Firearms Team Lead operates the used firearms business, overseeing buying, selling, inventory, and customer service. The role evaluates and appraises used firearms, negotiates acquisitions, and works to achieve monthly sales goals and strong margins while providing a fair-trade, customer-satisfaction-focused experience. The Team Lead initiates customer ATF Form 4473 paperwork and performs final checks of applicable company, state, and federal forms before firearms are transferred. The position maintains inventory through daily purchases and sourcing leads, conducts compliance audits, merchandises used firearms, and collaborates with internet merchandising specialists and regional and corporate teams. It also trains and educates Outfitters on used-firearm transactions, values, sales trends, procedures, and negotiation skills. The role provides customer service on the sales floor and by phone, participates in ongoing product, compliance, systems, and selling-skills training, and may travel locally to purchase used firearms outside the store. Work is performed under general supervision using established procedures, with occasional independent judgment and recommendations for improvements.

Requirements

  • High school diploma or equivalent experience.
  • Two to four years of experience.
  • Must be at least 21 years of age.
  • Ability to safely handle firearms.
  • Knowledge of purchasing firearms through firearms-industry work or firearms collecting.
  • Good understanding of retail and knowledge of computers.
  • Knowledge of current firearm models.
  • Ability to appraise used firearms and determine their marketable value.
  • Strong work ethic and ability to multitask.
  • Ability to perform the listed physical activities, including frequent standing, walking, communication, repetitive hand and finger motions, and lifting or moving objects.

Responsibilities

  • Evaluate and appraise used firearms using knowledge of market values, research, negotiation skills, and firearm identification.
  • Manage used firearm inventory and seek favorable margins through negotiated acquisitions.
  • Initiate Form 4473 paperwork and perform final checks of applicable company, state, and federal forms before firearm transfers.
  • Maintain inventory through daily buying and sourcing leads, including gun collections, auctions, and estate sales.
  • Comply with local, state, and federal firearms regulations.
  • Conduct monthly ATF compliance audits and company-required audits.
  • Merchandise used firearms and proactively arrange merchandise.
  • Partner with the Internet Specialist to recommend firearms for online posting based on margin potential and sales prospects.
  • Communicate with Regional Gun Library Managers and the corporate used firearm merchandising team.
  • Train Outfitters on used-firearm acquisition and disposition, sales trends, policy and procedure changes, negotiation, and firearm valuation resources.
  • Participate in ongoing firearms, shooting-product, compliance, systems, and selling-skills training.
  • Provide customer service on the sales floor and by phone, answer firearm questions, quote purchase and retail prices, and resolve customer issues.
  • Travel locally to purchase used firearms outside the store.
  • Perform other duties as assigned.

Benefits

  • Discounts on retail merchandise, restaurants, resorts, and conservation attractions
  • Medical benefits
  • Dental insurance
  • Vision insurance
  • Health Savings Account
  • Flexible Spending Account
  • Voluntary benefits
  • 401(k) retirement savings
  • Paid holidays
  • Paid vacation
  • Paid sick time
  • Bass Pro Cares Fund
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