Team Lead Used Firearms

Bass Pro Shops•Gainesville, FL

About The Position

The Team Lead operates the used firearms business within a store, overseeing buying, selling, inventory, and firearms customer service. The role evaluates and appraises used firearms, negotiates acquisitions, and works toward monthly sales goals and maximum margins while fostering a fair-trade, customer-satisfaction-focused selling environment. The Team Lead initiates Form 4473 with customers and performs final reviews of applicable company, state, and federal paperwork before firearms are transferred. The position also maintains compliance with firearms regulations, conducts audits, merchandises inventory, and collaborates with internet and corporate merchandising teams. The Team Lead trains Outfitters on used-firearm acquisition and disposition, market trends, procedures, negotiation, and valuation. The role provides customer service on the sales floor and by phone, participates in ongoing training, and may travel locally to purchase used firearms outside the store. This position operates under general supervision, using established procedures and occasional independent judgment.

Requirements

High school diploma or equivalent experience.
Two to four years of experience.
Must be at least 21 years of age.
Ability to safely handle firearms.
Knowledge of purchasing firearms through work in the firearms industry or firearms collecting.
Good understanding of retail and knowledge of computers.
Knowledge of current firearms models.
Ability to appraise used firearms and understand their marketable value.
Strong work ethic and ability to multitask.

Responsibilities

Evaluate and appraise used firearms based on fair-market values, research, firearms identification knowledge, and negotiation.
Manage used-firearm inventory and seek the highest margin through negotiated acquisitions.
Initiate customer Form 4473 paperwork and conduct final checks of applicable company, state, and federal forms before firearm transfers.
Maintain inventory through daily buying and develop leads for firearm collections outside the store; monitor local auctions, estate sales, and other sources.
Comply with local, state, and federal firearms regulations as an employee of an ATF-licensed firearms dealer.
Conduct monthly ATF compliance audits and company-required audits.
Merchandise used firearms and proactively arrange merchandise.
Work with the Internet Specialist to recommend firearms for online posting based on potential margin and speed of sale.
Communicate with Regional Gun Library Managers and the corporate used-firearm merchandising team.
Train and educate Outfitters on acquiring and disposing of used firearms, sales trends, policy and procedure changes, negotiation, firearm valuation resources, and other aspects of the used-firearm business.
Participate in ongoing training, including firearms and shooting products, shooting disciplines, systems, compliance, and sales skills.
Provide customer service on the sales floor and by phone, answer questions, quote prices, build customer relationships, and resolve customer issues using sound judgment.
Travel locally to purchase used firearms outside the store.
Perform other duties as assigned.