Team Lead Used Firearms

Bass Pro Shops•Gainesville, FL

10d

About The Position

The Team Lead operates the used firearms business, overseeing its daily operations across buying, selling, and firearms customer service. The role focuses on creating a fair-trade, customer-satisfaction-oriented sales culture and reaching monthly sales goals to maximize profit through the purchase, sale, and trade of pre-owned firearms. The Team Lead evaluates and appraises used firearms, manages inventory and acquisition margins, initiates customer ATF Form 4473 paperwork, and performs final reviews of applicable company, state, and federal forms before firearm transfers. The role also maintains compliance with firearms regulations, conducts audits, merchandises inventory, supports online listings, and works with regional and corporate firearms teams. The Team Lead trains and educates Outfitters on used firearms practices and participates in ongoing product, systems, compliance, and sales training. The position provides customer service on the sales floor and by phone, including answering firearm questions, quoting prices, and resolving customer issues. Local travel to purchase firearms outside the store is required. The position works under general supervision and requires occasional independent judgment.

Requirements

High school diploma or equivalent experience.
2–4 years of experience.
Must be at least 21 years of age.
Ability to safely handle firearms.
Knowledge of purchasing firearms through firearms industry work or firearms collecting.
Good understanding of retail and knowledge of computers.
Background in current firearms models.
Ability to appraise used firearms and determine their marketable value.
Strong work ethic and ability to multitask.

Responsibilities

Evaluate and appraise used firearms using knowledge of fair market values, negotiation skills, research, and firearms identification.
Manage used firearm inventory and negotiate acquisitions to achieve the highest possible margin.
Initiate customer ATF Form 4473 paperwork and conduct final checks of applicable company, state, and federal forms before firearm transfers.
Maintain inventory through daily buying and develop leads for purchasing gun collections outside the store.
Monitor local auctions, estate sales, and other potential sources of firearms.
Comply with local, state, and federal firearms regulations as an employee of an ATF-licensed firearms dealer.
Conduct monthly ATF compliance audits and required company audits.
Merchandise used firearms and proactively arrange merchandise.
Partner with the Internet Specialist to recommend firearms for online posting based on potential margin and sales speed.
Communicate with Regional Gun Library Managers and the corporate used firearm merchandising team.
Train Outfitters on acquiring and disposing of used firearms, sales trends, policy and procedure updates, negotiation, firearm valuation resources, and other aspects of the used firearm business.
Participate in ongoing firearms, shooting products, shooting disciplines, systems, compliance, and sales training.
Provide customer service on the sales floor and by phone, answer firearm questions, quote purchase or retail prices, and resolve customer issues using sound judgment.
Perform other duties as assigned.
Travel locally to purchase used firearms outside the store.

Benefits

Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
Medical benefits.
Dental benefits.
Vision benefits.
Health Savings Account.
Flexible Spending Account.
Voluntary benefits.
401(k) retirement savings.
Paid holidays.
Paid vacation.
Paid sick time.
Bass Pro Cares Fund.