Used Car Sales

Asbury Automotive Group • Arlington, VA

7d

About The Position

As an Automotive Sales Advisor at Koons Toyota Arlington, you will help develop customer relationships and provide positive guest experiences while supporting the dealership’s car-buying process. The Sales Consultant responds to customers who inquire about advertised vehicles online by phone and email, and assists customers who visit the store from the initial buying process through the final sale. The role uses the Asbury selling process and includes answering leads and calls, setting and confirming appointments, conducting test drives and vehicle walk-arounds, and following up with customers to support repeat business.

Requirements

• Motivation to be successful.
• Great customer service skills.
• Ability to create and maintain customer relationships.
• Strong computer and phone skills.
• Experience utilizing and maintaining a customer relations management database.
• Self-motivated and a team player.
• At least 18 years of age.
• Valid driver’s license.
• Ability to pass pre-employment background and drug screenings.
• Maintain professional business attire and appearance.

Nice To Haves

• Prior automotive sales or retail experience, customer service, call center, or business development experience.
• Bilingual ability.

Responsibilities

• Contact and communicate with customers to identify their needs using the Asbury selling process.
• Build rapport with customers to develop referrals and establish a customer network.
• Respond to internet leads within the store’s required time and email product information with pricing.
• Answer sales phone calls and set customer appointments.
• Confirm appointments.
• Make outbound calls to follow up on customer inquiries, after-sale experiences, and repeat business.
• Conduct test drives and vehicle walk-arounds with customers.
• Work with customers throughout the buying process, from start to finish.

Benefits

• Weekly pay.
• Pay range of $60,000 to $120,000.
• Paid holidays and paid time off.
• Paid training.
• Stock awards for select management and front-line team members.
• Medical, vision, dental, accident, critical illness, and hospital indemnity insurance plans.
• Up to 12 weeks of paid pregnancy leave (disability leave).
• Paid parental leave.
• Health savings and flexible spending accounts.
• Short-term and long-term disability plans.
• Whole life and term life insurance.
• 401(k) with company match.
• Pet insurance.
• Digital career path tool to assist with career development.
• Continuous training through Asbury’s Internal Learning Management System.
• Professional growth and development opportunities.
• Technician student loan relief resources.
• Employee assistance program.
• Employee discounts on parts and service repairs.
• Scholarship awards.
• Community service initiatives that include paid volunteer hours.
• Employee referral program with bonus opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed