Used Car Manager

Safford Mazda Fairfax•Fairfax, VA

About The Position

Safford Mazda Fairfax is seeking an experienced, motivated Used Car Sales Manager to lead and grow its pre-owned vehicle department. The department operates from a standalone sales building with a dedicated sales team, while benefiting from the resources and support of an established dealership and the Safford Automotive Group. The manager will lead by example, develop employees, and drive sales and inventory performance while maintaining profitability and delivering an honest, professional customer experience. This is a hands-on leadership role overseeing the pre-owned sales team, vehicle acquisition and inventory processes, sales execution, lead management, and department profitability. The position offers competitive, performance-based management compensation, medical and dental insurance, a 401(k) retirement plan, dealer group and manufacturer training and support, opportunities for professional growth and advancement, and established dealership infrastructure and management support. Safford Mazda Fairfax is an Equal Opportunity Employer and considers qualified applicants without regard to protected characteristics under applicable law. Applicants may apply confidentially to Trey Rodgers, GM, using the application link provided.

Requirements

Proven automotive sales management experience, preferably in a used car management role.
Strong understanding of used vehicle acquisition, appraisal, pricing, and inventory management.
Demonstrated ability to grow sales volume while maintaining profitability.
Uncompromising integrity and commitment to doing what is right for customers and employees.
Hands-on leadership style and passion for coaching and developing salespeople.
Strong desking, negotiation, and closing skills.
Experience with automotive CRM and inventory management systems.
Excellent communication, organizational, and problem-solving skills.
Proactive, goal-oriented mindset with the ability to identify opportunities and take action.
Commitment to teamwork, accountability, and customer satisfaction.

Responsibilities

Manage, motivate, and develop a dedicated team of pre-owned sales professionals.
Establish sales goals, monitor results, and coach the team to achieve and exceed objectives.
Acquire vehicles through trades, auctions, service drive opportunities, and direct consumer purchases.
Oversee vehicle appraisals, pricing, merchandising, inventory aging, and inventory turn.
Recruit, train, and mentor salespeople through hands-on coaching and leadership by example.
Participate in desking, negotiating, closing, and helping the team maximize sales opportunities.
Ensure effective CRM use, internet lead management, customer follow-up, and appointment setting.
Monitor gross profit, inventory expenses, and key performance indicators to manage department profitability.
Foster integrity, transparency, professionalism, and genuine care for customers.