USED CAR MANAGER

OBRIEN AUTO GROUP • Portland, OR

1d • Onsite

About The Position

Subaru of Portland, part of the O’Brien Auto Group, is hiring a Used Car Manager to lead its pre-owned vehicle department. The position is responsible for managing used-car inventory, including researching, purchasing, and pricing vehicles, and overseeing the sales staff to help meet monthly goals and develop leadership. The role focuses on maximizing retail profits through merchandising, lot operations, and staff management. Compensation is $5,000 per month or monthly commission, whichever is greater.

The manager leads, hires, trains, motivates, and schedules the used-car sales team; supports sales of certified pre-owned and other used vehicles; and works toward a minimum quota of 100 cars per month from the used-car group. The role includes daily and weekly sales planning and coaching, maintaining sales and appointment records, inspecting inventory, recruiting and pre-screening prospective sales consultants, and demonstrating strong customer-service and closing practices.

Candidates must have several years of automotive sales experience, strong communication and negotiation skills, and sales and trend forecasting abilities. A valid driver’s license and an acceptable driving record are required. Offers are contingent on successful background screening and motor vehicle record review. The role requires regular attendance and professional, cooperative, courteous, and nondiscriminatory conduct. The dealership is an equal opportunity employer and drug-free workplace.

The position is located in Portland, Oregon. Benefits, subject to eligibility requirements, include bonuses; vacation based on hire date and paid according to position; medical, dental, vision, and prescription coverage; ancillary benefits including short- and long-term disability, accident, critical illness, life insurance, and spousal/child coverages; and a 401(k) with company match.

Requirements

• Several years of automotive sales experience.
• Strong communication and negotiation skills.
• Sales and trend forecasting abilities.
• Valid driver’s license and an acceptable driving record in accordance with company policy.
• Successful completion of a comprehensive background screening and motor vehicle record review as a condition of employment.
• Regular attendance and the ability to work cooperatively, positively, and professionally.

Nice To Haves

• Prior experience with used cars, preferably in a supervisory role.

Responsibilities

• Manage used-car inventory, including researching, purchasing, and pricing vehicles.
• Maximize retail profits through merchandising, lot operations, and staff management.
• Sell certified pre-owned and other used cars.
• Manage, hire, train, motivate, and develop the sales team, subject to general manager approval for hiring.
• Help the sales team meet monthly goals, with a focus on high volume, high gross, and high customer satisfaction (CSI).
• Involve sales team members in a weekly game plan and conduct daily sales meetings to review the previous day.
• Maintain used-car write-up, appointment, and sales boards; obtain monthly production numbers and combine them with results.
• Walk and inspect used-car inventory.
• Develop the work schedule.
• Assist with training on BDC AutoTown prospects, follow-up and cold calls, phone scripts, the seven steps to the sale, walk-arounds, delivery procedures, write-up, certified pre-owned product knowledge, and closing skills.
• Establish and maintain a used-car walk-around process for salespeople and maintain a high level of intensity.
• Recruit and pre-screen potential used-car sales consultants who may develop into new-car sales and leasing consultants.
• Train the team daily on phone scripts, sales steps, certified vehicles, delivery procedures, closing skills, and manufacturer certification.
• Produce a minimum quota of 100 cars per month from the used-car group.
• Take turns with customers who visit the lot whenever possible and demonstrate expert closing skills and manufacturer-certified pre-owned vehicle knowledge.
• Perform other duties as assigned by management.
• Maintain regular attendance and work cooperatively and professionally with company personnel.
• Treat members of the public and customers courteously and without discrimination; comply with company policies on nondiscrimination and harassment and ensure direct reports do so.
• Maintain a professional demeanor at work.

Benefits

• Bonuses.
• Vacation based on hire date and paid based on position.
• Medical, dental, vision, and prescription coverage.
• Ancillary benefits including short- and long-term disability, accident, critical illness, life insurance, and spousal/child coverages.
• 401(k) with company match.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed