Used Car Manager

Empire Nissan•Ontario, CA

2d•$5,500 - $10,000

About The Position

Empire Nissan is seeking an Automotive Used Car Sales Manager to lead its Used Car Sales department. The role is intended for an experienced manager seeking a competitive pay plan and a challenging, rewarding opportunity at a dealership that values its employees and aims to exceed customer expectations. The manager will oversee sales activities, inventory appraisals and reconditioning, auction and wholesaling activity, and department sales and profit objectives. They will also support salespeople, coordinate with the Financial Services Department, and contribute to customer satisfaction and effective dealership operations. The company describes its culture as grounded in teamwork, a positive attitude, goal orientation, loyalty, and doing one's best. It identifies itself as an equal opportunity employer and values diversity.

Requirements

At least 2 years of automotive used-car sales management experience; used-car management experience preferred.
Proficiency with a personal computer, including Microsoft Office Excel and Word.
Ability to work independently and be self-motivated.
Strong leadership and team-building skills, including recruiting, training, and motivating.
Knowledge of the local market and auctions.
High-energy personality.
Excellent customer service skills.
Professional appearance and work ethic.
Ability to work well in a process-driven environment.
Outstanding verbal and written communication skills.

Nice To Haves

Bilingual skills are a big plus.
Used-car management experience is preferred.

Responsibilities

Meet monthly forecasts for used-car sales volume while sustaining sufficient gross to meet profit objectives.
Create and organize sales activities for the Used Car Sales department.
Keep salespeople informed about used inventory, advertising, rebates, and incentives; build rapport with them and assist with sales.
Appraise incoming used vehicles.
Ensure cosmetic and mechanical reconditioning is completed within dealership cost and time limitations.
Stay informed about auto auction activity and prices, and attend auctions regularly.
Establish and control wholesaling activities.
Work with the General Manager to forecast monthly sales expenses.
Enhance customer satisfaction throughout the purchase experience.
Partner with the Financial Services Department to develop and coordinate effective and efficient sales practices.
Demonstrate behavior consistent with the company's values in interactions with customers, co-workers, and vendors.
Perform other duties assigned by management.