Used Car Manager

Bergey's•Montgomeryville, PA

About The Position

Bergey’s Inc. is a family-owned business that has served customers since 1924. The company has more than 50 locations and over 1,800 team members across Pennsylvania, Delaware, Maryland, and New Jersey. Bergey’s strives to provide a welcoming, transparent, and forward-thinking environment and supports employees’ personal and professional development. The Used Car Manager is responsible for customer retention and the profitability of the used-vehicle sales department. The role oversees recruiting and managing sales personnel, the department’s budget and operations, and the appraisal, purchasing, reconditioning, display, merchandising, and inventory of used vehicles. The position is located at Bergey’s Montgomeryville.

Requirements

  • Valid driver’s license.
  • Successful completion of pre-employment background checks and drug test.

Nice To Haves

  • Ford experience.

Responsibilities

  • Hire, motivate, counsel, and monitor the performance of used-vehicle sales employees.
  • Prepare and administer the used-vehicle sales department’s annual operating forecast and budget.
  • Stay informed about and comply with federal, state, and local regulations affecting used-vehicle sales.
  • Direct and schedule department employees’ activities and ensure appropriate staffing.
  • Help salespeople set monthly goals and objectives and support them in achieving those goals.
  • Develop, implement, and monitor a prospecting and sales-control system to ensure follow-up with potential buyers.
  • Develop, implement, and monitor a follow-up system for used-vehicle purchasers.
  • Maintain used-vehicle inventory, including appraising, purchasing, reconditioning, displaying, and merchandising vehicles.
  • Monitor customer preferences, lost sales, and dealership sales history; conduct local market analyses to determine which vehicles to stock.
  • Process salesperson commission sheets daily and monitor used-vehicle salespeople’s payroll records.
  • Conduct daily and weekly sales and sales-training meetings.
  • Establish and enforce product-knowledge standards.
  • Oversee salespeople’s efforts to improve the dealership’s image and customer satisfaction ratings.
  • Help salespeople close deals.
  • Perform other assigned desk tasks.

Benefits

  • Vacation and PTO time
  • Paid holidays
  • 401(k) with profit sharing
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Employee Assistance Program
  • FSA and HSA plans
  • Life insurance
  • Opportunities for advancement
  • Employee referral program
  • Employee discount
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