USED CAR MANAGER

SUBARU OF PORTLAND • Portland, OR

1d • Onsite

About The Position

Subaru of Portland, part of the O’Brien Auto Group, is seeking a Used Car Manager to lead its pre-owned vehicle department. The role manages used-car inventory, including researching, purchasing, and pricing vehicles, and oversees the sales staff to help meet monthly goals and develop team leadership. The position is directly responsible for maximizing retail profits through merchandising, lot operations, and staff management. It requires strong communication, relationship management, and negotiation skills, along with prior automotive sales experience; supervisory experience is preferred. Compensation is $5,000 per month or monthly commission, whichever is greater, subject to the stated terms. The role is based at Subaru of Portland in Portland, Oregon.

Requirements

• Several years of automotive sales experience.
• Strong communication and negotiation skills.
• Sales and trend forecasting abilities.
• Valid driver’s license and an acceptable driving record in accordance with company policy.
• Successful completion of a comprehensive background screening and motor vehicle record review as a condition of employment.

Nice To Haves

• Prior experience with used cars, preferably in a supervisory role.

Responsibilities

• Sell certified pre-owned and other used vehicles.
• Manage, hire, and train a high-quality sales staff focused on volume, gross, and customer satisfaction; hiring requires General Manager approval.
• Involve all sales team members in a weekly game plan.
• Maintain used-car write-up, appointment, and sales boards.
• Obtain monthly production numbers from management and staff and combine them with results.
• Walk the inventory and inspect used cars.
• Develop work schedules.
• Assist with training in BDC, AutoTown prospects, follow-up and cold calls, phone scripts, the seven steps to the sale, walk-arounds, delivery procedures, write-ups, certified pre-owned product knowledge, and other sales processes.
• Establish and maintain a used-car walk-around process for salespeople.
• Maintain a high level of intensity and hold daily sales meetings to review the previous day.
• Recruit and pre-screen potential used-car sales consultants with potential to become full new-car sales and leasing consultants.
• Train staff daily on phone scripts, sales steps, certified vehicles, delivery procedures, closing skills, and manufacturer certification.
• Motivate and maintain a well-trained, quality used-car sales team.
• Produce a minimum quota of 100 cars per month from the used-car group.
• Take turns assisting customers who visit the lot whenever possible.
• Demonstrate expert closing skills and knowledge of manufacturer-certified pre-owned vehicles.
• Perform other duties as assigned by management.
• Maintain regular attendance and work cooperatively, positively, and professionally with company personnel.
• Treat members of the public and customers courteously and without discrimination; maintain a professional demeanor and comply with company non-discrimination and harassment policies.
• Ensure direct reports comply with non-discrimination and harassment policies.

Benefits

• Bonuses.
• Vacation based on hire date and paid based on position.
• Medical, dental, vision, and prescription coverage.
• Ancillary benefits including short- and long-term disability, accident, critical illness, life insurance, and spousal and child coverage.
• 401(k) with company match.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed