Used Car Sales Consultant

Kool Automotive Group•Grand Rapids, MI

8d•Onsite

About The Position

Kool Chevrolet is seeking a motivated, outgoing, and customer-focused Used Car Sales Consultant to join its team in Grand Rapids, Michigan. The role involves helping customers find pre-owned vehicles that suit their needs, preferences, and budgets, and providing excellent customer service throughout the purchasing process. Candidates may have prior automotive sales experience or a strong background in customer service and sales. The position offers opportunities to build customer relationships and develop a career in automotive sales.

Requirements

Strong communication and interpersonal skills.
Friendly, professional attitude and customer-first approach.
Self-motivated, dependable, and eager to learn.
Ability to work independently and as part of a team.
Comfort using computers and learning dealership software.
Valid driver's license and acceptable driving record.

Nice To Haves

Previous automotive sales experience is preferred but not required.
A strong background in customer service and sales is welcomed.

Responsibilities

Help customers find pre-owned vehicles that match their needs, preferences, and budgets.
Build and maintain positive customer relationships throughout the sales process.
Demonstrate vehicle features, answer questions, and conduct test drives.
Stay knowledgeable about used vehicle inventory, pricing, and available options.
Follow up with prospective customers and maintain relationships with existing customers.
Work with sales management and other dealership departments to support a smooth purchasing experience.
Meet individual sales goals while maintaining a high level of customer satisfaction.