Used Car Manager

Pfaff Automotive Partners • Bolton, ON

6d • CA$100,000 - CA$150,000 • Onsite

About The Position

We’re seeking an experienced Used Car Manager for an exciting leadership role at Bolton Ford. This role is vital and would be responsible for leading, coaching and motivating a team and working directly with employees and customers to provide an amazing experience.

Requirements

• Progressive experience in vehicle retail sales.
• Experience in a supervisory role is an asset.
• Valid Ontario Driver's License and a Clean Driver's Abstract.
• OMVIC Certification.
• Excellent interpersonal, communication (verbal & written English) and customer service skills.
• Knowledgeable in a sales environment and management of a sales system funnel process
• Detail-oriented with a strong understanding of compliance and regulatory requirements.

Responsibilities

• Build and coach your team towards achievement of expectations, objectives and goals.
• Coach, mentor and train Sales Reps to assist customers, answer questions, structure deals and/or payments.
• Follow the sales process.
• Solicit feedback from customers.
• Creates a customer focused environment and continuously strives to improve the customer experience.
• Ensures proper follow up of all potential buyers by developing, implementing and monitoring a prospecting and sales control system.
• Establishes and maintains standards for the delivery of vehicles to customers.
• Manage and control the dealerships total inventory investment.
• Follow vehicles through reconditioning, merchandising, and marketing process.
• Responsible for inventory wholesaling, vehicle acquisitions, inventory photos and descriptions, and trade appraisals of vehicles.
• Other duties as required.

Benefits

• Competitive Compensation
• Health Benefits – full-time employees have access to health, dental, long-term disability and life insurance.
• Growth Potential
• Stock Purchase Program - Pfaff employees can purchase the Lithia & Driveway stock (NYSE: LAD) at a discount.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed