USED CAR MANAGER

Gettel Automotive Group•Bradenton, FL
•Onsite

About The Position

The Used Car Manager leads the dealership’s used vehicle sales department to achieve forecasts and goals set by dealership management. The role reports directly to the General Sales Manager, with oversight from the General Manager. Responsibilities include tracking goals and key department activities, managing used vehicle inventory, developing the sales team, and supporting profitable, compliant sales operations. The manager is expected to follow and reinforce the GETTEL sales process, promote customer satisfaction, and maintain employee satisfaction across the dealership. At Gettel, associates are described as the company’s most valuable resource, and professional growth is encouraged through diligence, teamwork, and creativity. Training is available through Gettel U and the Gettel Edge Program. The company emphasizes honesty, integrity, and treating customers with respect and dignity.

Responsibilities

  • Lead the used vehicle sales department to attain dealership forecasts and goals, tracking results and essential activities daily.
  • Plan, implement, and reinforce departmental and dealership policies and procedures.
  • Train and monitor the dealership sales process to maximize sales volume, gross profit, and customer satisfaction index (CSI).
  • Follow the GETTEL sales process when managing vehicle sales and set an example for salespeople.
  • Participate in recruiting, interviewing, and hiring sales department candidates.
  • Control used vehicle inventory, including stocking levels, model mix, vehicle age, and turn, in accordance with dealership and vAuto metrics.
  • Maintain a 30–45 day supply of used vehicles; obtain a plan and General Manager approval if inventory exceeds this level.
  • Maintain working relationships with the manufacturer for certified pre-owned vehicles, lending institutions, and vendors.
  • Comply with applicable laws and regulations.
  • Participate in daily, weekly, and monthly meetings with dealership staff.
  • Promote and maintain employee satisfaction throughout the dealership.
  • Work with the Finance Manager to structure deals for front-end and back-end gross and timely approval and placement.
  • Limit the time a customer is spotted to 24 hours and ensure the arrangement is supported by a bailment agreement.

Benefits

  • Medical, dental, and vision insurance
  • Life insurance
  • Health savings and flexible spending accounts
  • Short- and long-term disability
  • 401(k) plan
  • Holiday pay
  • Personal and sick days
  • Paid vacation
  • Paid training
  • Growth opportunities
  • Flexible work schedules
  • Discounts on products and services
  • Employee vehicle purchase plans
  • Accident and critical care plans
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