US Dispatcher

EMR Group • Baton Rouge, LA

9d • Onsite

About The Position

The US Dispatcher supports efficient vehicle operations by routing vehicles, assigning loads to drivers, and maintaining route schedules and documentation. The role includes confirming route completion through driver check-ins, interacting courteously with customers as needed, escalating driver performance concerns to management, and following safety policies and procedures. Other job-related duties may be assigned.

Requirements

• Personal computer experience.
• Two years of experience as a dispatcher.

Nice To Haves

• Knowledge of DOT regulations.

Responsibilities

• Ensure maximum productivity by meeting or exceeding Company-established goals through successful vehicle routing.
• Assign loads to drivers based on designated routes and driver location.
• Prepare, update, and distribute the daily route schedule.
• Gather and maintain documentation for scheduled, missed, and extra pick-ups, route completions, and driver locations.
• Ensure route completion through the driver check-in process.
• Interact courteously with customers as required.
• Report driver performance issues or concerns to appropriate management for resolution.
• Follow all required safety policies and procedures.
• Perform other job-related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed