US Dispatcher
About The Position
EMR is a metal recycling company focused on providing efficient and reliable recycling services while minimizing the environmental impact of its operations. The company emphasizes employee well-being, safety, inclusion, teamwork, and collaboration. The US Dispatcher supports vehicle productivity by routing vehicles and assigning loads to drivers according to designated routes and driver locations. The role prepares and maintains daily route schedules, records pickup and route-completion information, confirms route completion through driver check-ins, and interacts with customers as needed. The dispatcher also reports driver performance concerns to management, follows required safety policies and procedures, and performs other job-related duties as assigned.
Requirements
- Personal computer experience.
- Two years' experience as a dispatcher.
Nice To Haves
- Knowledge of DOT regulations.
Responsibilities
- Ensure maximum productivity by achieving or exceeding company-established goals through successful vehicle routing.
- Assign loads to drivers based on designated routes and driver location.
- Prepare, update, and dispense the daily route schedule.
- Gather and maintain documentation for scheduled, missed, and extra pickups, route completions, and driver locations.
- Ensure route completion through the driver check-in process.
- Interact courteously with customers as required.
- Report driver performance issues or concerns to appropriate management for resolution.
- Follow all required safety policies and procedures.
- Perform other job-related duties as assigned.
Benefits
- Health insurance.
- Retirement plans with company match.
- Wellbeing benefits.
- Employee assistance program.
- Competitive salary.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
