UPS Service Engineer

Sure Power•Sterling, VA

7h•$100,000 - $150,000

About The Position

The UPS Service Engineer is responsible for refurbishing, installing, maintaining, repairing, and troubleshooting uninterruptible power supply (UPS) systems and related equipment for electronic, mechanical, and electrical requirements. The role provides emergency services as required, with services performed throughout the continental U.S. The engineer supports critical power infrastructure in data center environments and performs commissioning, customer-site service, equipment testing, and system rebuilds. When not working in the field, the engineer may test equipment, rebuild older systems, organize warehouse inventory, and pursue appropriate training.

Requirements

Associate degree in Electronics, equivalent military electronics training, or equivalent trade school training with at least 2 years of relevant experience; alternatively, at least 5 years of relevant experience.
Working knowledge of 12VDC, 120VAC, 208VAC, 480VAC, and three-phase systems.
Strong analytical and technical skills, diagnostic capabilities, and ability to learn new technologies and systems.
Ability to read schematics, drawings, electrical drawings, and company technical publications; knowledge of troubleshooting, testing, and repair techniques.
Strong mechanical aptitude.
Excellent verbal and written communication and customer relations skills.
Ability to work independently and resourcefully, show initiative, maintain a positive attitude, and follow directions with attention to detail.
Valid current driver’s license and good driving record.
Ability to obtain a DOT Medical Certificate, pass a drug and alcohol screen, and comply with DOT regulations.
Proficiency with Microsoft Outlook, Excel, Word, and other applicable software applications.
Willingness to work varied shifts, including nights, weekends, and holidays, and participate in a rotating on-call team.
Ability to interact with all levels of internal employees and customers.

Nice To Haves

Experience with UPS systems of 25 KVA and larger.
UPS OEM factory training or experience with Vertiv/Liebert, APC/MGE/Schneider, or Eaton/Powerware.

Responsibilities

Use knowledge of UPS construction, installation, operation, sophisticated circuitry, and controls to support UPS projects.
Perform UPS start-up, testing, and operational activities.
Build battery systems and prepare equipment for shipment to customer sites.
Conduct commissioning-focused design reviews, prepare commissioning test procedures and reports, and coordinate and oversee on-site testing.
Commission, maintain, and provide emergency support for equipment at customer sites.
Replace batteries and equipment when necessary.
Perform quality control and site inspections.
Drive a DOT-regulated commercial vehicle, load and unload trucks, and haul and hoist materials.
Organize the warehouse and log equipment inventory.
Perform equipment testing and rebuild older systems when not in the field; seek appropriate training.
Discuss equipment maintenance or operational problems with technical support.
Participate in developing Methods of Procedures (MOPs).
Consult with a supervisor concerning unusual problems and developments.
Read electrical schematics and single-line diagrams; install and maintain 3-phase/480V and 208V systems.
Use electrical/electronic test equipment and apply electricity fundamentals; analyze test data and identify deviations from acceptable values.
Interpret electrical one-line diagrams and schematics to the component level and evaluate UPS equipment operating conditions.
Complete comprehensive Field Service Reports in a timely manner.
Apply equipment manufacturers’ specifications and provide proactive recommendations to clients.
Participate in and successfully complete company-required training.
Perform other duties as assigned.
Work varied shifts, including nights, weekends, and holidays, and participate in a rotating on-call team for emergency calls.