UPS Ground Service Agent

Dnata•Jamaica, NY

About The Position

The UPS Ground Service Agent performs aircraft and cargo loading and unloading operations. The role involves moving and counting baggage and cargo, operating motorized equipment, using computer systems for weight and balance data, and following safety and regulatory requirements. The employee must be able to perform the essential duties satisfactorily; reasonable accommodations may be made for qualified individuals with disabilities where they do not create an undue hardship.

Requirements

  • High school diploma or GED, or 12 months of related experience and/or training, or an equivalent combination of education and experience.
  • Valid driver's license.
  • Ability to judge distance.
  • Ability to understand and follow safety instructions.
  • Ability to pass company and airport training classes.
  • Must clear Airport SIDA and CBP.
  • Attention to detail, adherence to safety practices and programs, and ability to multitask.
  • Ability to work flexible hours, including weekends and holidays.
  • Ability to lift up to 70 pounds.

Responsibilities

  • Load and unload UPS flights, including handling potentially more than 100 items for a single aircraft.
  • Lift cargo weighing up to 70 pounds while loading and unloading aircraft, carts, and containers.
  • Push and pull loaded and empty carts and containers, and couple and uncouple carts and cargo-container dollies.
  • Carry cargo while ascending and descending jetway stairs; bend, stoop, and crawl to move and stack or unstack cargo in aircraft and containers.
  • Stand for up to four hours in all weather conditions to load or unload cargo and direct traffic, and walk continuously while moving cargo from pallets, containers, carts, or conveyor belts.
  • Complete safety checklists for motorized equipment and drive and operate equipment such as tugs and belt loaders.
  • Read and interpret aircraft load sheets, checked baggage tags, and cargo labels.
  • Use a computer to enter and retrieve data for weight and balance purposes.
  • Count baggage and cargo being loaded and unloaded.
  • Connect aircraft support equipment, such as PC Air and GPU.
  • Use signalling devices to communicate with co-workers or flight crew.
  • Ensure compliance with dnata, TSA, and FAA regulations and policies.
  • Perform other duties as assigned.
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