Upper Extremities Sales Associate - Kansas City
About The Position
The Upper Extremities Sales Associate partners with Sales Representatives to learn the medical device industry and Stryker’s Upper Extremities business, then contribute to business growth in the assigned territory. The role supports sales calls, covers surgical cases, promotes products in assigned accounts, builds product sets, manages inventory, and—with training and experience—helps convert customers to Stryker. The associate attends surgeries to ensure products are available and instructs surgeons on product use and functionality. The role also educates healthcare personnel, identifies sales opportunities and prospect needs, provides customer service, supports sales and marketing plans, helps meet business targets, serves as a backup contact for Sales Representatives, and assists with account issues and purchase orders. The associate maintains product and sales training, stays informed about industry and competitive trends, and follows applicable compliance requirements. The position is field-based, with 50% travel. Compensation is $65,000, with eligibility for commission and/or bonuses, plus benefits.
Requirements
- Bachelor’s degree; or an associate’s degree or medical certification (such as CST, PT, or CPT) plus at least 2 years of professional and/or related experience; or a high school diploma plus at least 4 years of professional and/or related experience; or 4+ years of active-duty military service.
Responsibilities
- Partner with Sales Representatives to learn the medical device industry and Upper Extremities business and contribute to growth in the assigned territory.
- Support all aspects of the sales call pattern, including covering cases, marketing and promoting products, building sets, and managing inventory.
- Attend surgeries where Stryker Upper Extremities products are used, ensure products are available, and instruct surgeons on product use and functionality.
- Educate doctors, nurses, and appropriate staff on proper product use and maintenance, functionality and updates, portfolio changes, and educational programs.
- Work with sales teams to identify sales opportunities, deliver customer service, and develop customer relationships.
- Identify new prospects’ needs with the assigned Sales Representative and develop appropriate responses.
- After product training, tailor promotional messages, advise on product selection, answer functionality questions, and distinguish Stryker products from competitors’ products.
- Perform field calls for assigned accounts and territory.
- Help implement sales plans and marketing strategies, and partner with the Sales Representative and organization to meet or exceed business targets.
- Serve as the primary backup contact for Sales Representatives and follow regulatory compliance guidelines.
- Assist in resolving account problems and questions.
- Partner with Sales Representatives on inventory management and maintaining appropriate inventory levels and product sets.
- Assist with acquiring and processing customer purchase orders for proper invoicing.
- Maintain training in sales skills and products.
- Market the product line based on product functionality, features, and differentiators; remain current on industry, customer, and competitive trends.
- Attend sales meetings and professional association meetings outside regular business hours.
- Adhere to compliance and AdvaMed principles, protect confidential information and organizational assets, act ethically, report non-compliance, and follow applicable laws, regulations, accreditation and licensure requirements, and company policies.
Benefits
- Benefits are offered.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
