Upper Extremities Sales Associate - Idaho Falls / Pocatello

Stryker•Idaho Falls, ID

About The Position

The Upper Extremities Sales Associate partners with Sales Representatives in the assigned territory to learn the medical device industry and Stryker’s Upper Extremities business, then contribute to business growth. The role supports the sales call pattern by covering cases, promoting products in assigned accounts, building sets, managing inventory, and—after gaining experience—helping convert customers to Stryker. The associate attends surgeries involving Stryker Upper Extremities products, ensures products are available for each case, and instructs surgeons on product use and functionality. The role also educates doctors, nurses, and appropriate staff on product use, maintenance, functionality, portfolio updates, and educational programs. It supports customer relationships and sales opportunities, responds to prospect needs, and provides product recommendations and information after extensive product training. Additional duties include supporting sales plans and marketing strategies, helping meet business targets, serving as a backup contact for Sales Representatives, assisting with account issues and purchase orders, and partnering on inventory and set levels. The associate maintains product and sales training, stays current on industry, customer, and competitive trends, and follows applicable compliance requirements and Stryker policies. The position is field-based and involves 40% travel.

Requirements

Bachelor’s degree; or an associate degree or medical certification (such as CST, PT, or CPT) plus at least 2 years of professional and/or related experience; or a high school diploma plus at least 4 years of professional and/or related experience.
At least 4 years of active-duty military service is also listed as a qualification.

Nice To Haves

Demonstrated success in sales, military service, leadership roles, athletics, or other performance-based environments.
Healthcare or clinical exposure through work experience, certifications, internships, or patient-facing roles.
Bachelor’s degree in Exercise Science, Kinesiology, Biology, Healthcare Administration, Business, or a related field.
Completion of a relevant internship or professional experience in sales or healthcare.

Responsibilities

Partner with Sales Representatives to learn the medical device industry and Upper Extremities business and contribute to growth in the assigned territory.
Support sales calls, including covering cases, marketing and promoting products, building sets, and managing inventory.
Attend surgeries using Stryker Upper Extremities products, ensure products are available for each case, and instruct surgeons on product use and functionality.
Educate doctors, nurses, and appropriate staff on product use, maintenance, functionality, updates, portfolio changes, and educational programs.
Work with sales teams to identify sales opportunities, provide customer service, and develop customer relationships.
Identify new prospects’ needs with the assigned Sales Representative and develop appropriate responses.
Advise customers on product selection, answer functionality questions, and distinguish Stryker products from competitors’ products.
Perform field calls for assigned accounts and territory.
Assist in implementing sales plans and marketing strategies.
Partner with Sales Representatives and the organization to meet and exceed business targets.
Serve as the primary backup contact for Sales Representatives.
Maintain a basic understanding of regulatory compliance and adhere to applicable guidelines.
Assist in resolving account problems or questions.
Partner with Sales Representatives on inventory management and maintaining appropriate inventory levels and sets.
Assist with acquiring and processing customer purchase orders for proper invoicing.
Maintain training in sales skills and products.
Market the product line based on product functionality, features, and differentiators.
Stay current on industry, customer, and competitive trends.
Attend sales meetings and professional association meetings, including those outside regular business hours.
Adhere to compliance requirements and principles of responsibility, protect confidential information and organizational assets, act ethically, report non-compliance, and follow applicable laws, regulations, accreditation and licensure requirements, and company policies.