Upper Extremities Sales Associate - Idaho Falls / Pocatello

Stryker•Idaho Falls, ID

7d•Onsite

About The Position

The Upper Extremities Sales Associate partners with Sales Representatives to learn the medical device industry and Stryker’s Upper Extremities business, support sales activity, and contribute to business growth in an assigned territory. The role includes attending surgeries to ensure products are available and instructing surgeons on their use; educating clinical staff about product use, maintenance, features, updates, and educational programs; identifying sales opportunities and developing customer relationships; and supporting product marketing and promotion. After extensive product training, the associate advises customers on product selection, answers questions, and differentiates Stryker products from competitors. The role also supports territory calls, sales plans and marketing strategies, quota attainment, account problem resolution, inventory and set management, and customer purchase orders. The associate serves as a backup contact for Sales Representatives, maintains sales and product training, stays current on industry and competitive trends, and complies with applicable laws, regulations, and company policies. The position is field-based and involves 40% travel. Attendance at sales and professional association meetings outside regular business hours is expected.

Requirements

Bachelor’s degree; or an associate degree or medical certification (such as CST, PT, or CPT) plus at least 2 years of professional and/or related experience; or a high school diploma plus at least 4 years of professional and/or related experience; or 4 or more years of active-duty military service.

Nice To Haves

Demonstrated success in sales, military service, leadership roles, athletics, or other performance-based environments.
Healthcare or clinical exposure through work experience, certifications, internships, or patient-facing roles.
Bachelor’s degree in Exercise Science, Kinesiology, Biology, Healthcare Administration, Business, or a related field.
Completion of a relevant internship or professional experience in sales or healthcare.

Responsibilities

Partner with Sales Representatives to learn the medical device industry and Upper Extremities business and support growth in the assigned territory.
Cover cases in the territory and attend surgeries using Stryker Upper Extremities products, ensuring products are available and instructing surgeons on product use and functionality.
Educate doctors, nurses, and other appropriate staff on proper product use and maintenance, product functionality and updates, portfolio changes, and educational programs.
Contact customers with sales teams to identify sales opportunities, provide customer service, and develop customer relationships.
Identify new prospect needs with the assigned Sales Representative and develop appropriate responses.
After product training, tailor promotional messages to customers, advise on product selection, answer functionality questions, and distinguish Stryker products from competitors.
Perform field calls for assigned accounts and territory.
Assist with sales plans and marketing strategies, and partner with Sales Representatives and the organization to meet and exceed quotas.
Serve as the primary backup contact for Sales Representatives and follow applicable regulatory compliance guidelines.
Help resolve account problems and questions.
Partner with Sales Representatives to manage inventory and build appropriate inventory levels and product sets.
Assist with acquiring and processing customer purchase orders for proper invoicing.
Maintain training in sales skills and products, and stay current on industry, customer, and competitive trends.
Participate in sales meetings and professional association meetings outside regular business hours.
Adhere to compliance requirements and principles of responsibility, including protecting confidential information and organizational assets, acting ethically, reporting non-compliance, and following applicable laws and company policies.