Upper Extremities Sales Associate - Kansas City

Stryker•Kansas City, KS

6d•$65,000•Onsite

About The Position

The Upper Extremities Sales Associate partners with Sales Representatives to learn the medical device industry and Stryker’s Upper Extremities business, then contribute to growth in the assigned territory. The associate supports the sales process by covering surgical cases, promoting products in assigned accounts, building sets, managing inventory, and developing the ability to convert customers to Stryker. After product training, the associate advises customers on product selection and functionality, responds to questions, and communicates how Stryker products compare with competitors’ offerings. The role includes educating healthcare professionals on the appropriate use and maintenance of Stryker products, supporting customers and sales teams, identifying sales opportunities and prospect needs, and helping implement sales plans and marketing strategies. The associate also assists with inventory levels, customer purchase orders, account problem resolution, and achievement of business targets. The position requires maintaining product and sales-skills training, staying informed about industry and competitive trends, and following applicable compliance requirements and company policies. The role is field-based, with 50% travel. Compensation is $65,000, with eligibility to earn commission and/or bonuses, plus benefits.

Requirements

Bachelor’s degree; or an associate degree or medical certification (such as CST, PT, or CPT) plus at least 2 years of professional and/or related experience; or a high school diploma plus at least 4 years of professional and/or related experience; or 4 or more years of active-duty military service.
Ability to travel 50%.

Responsibilities

Partner with Sales Representatives to learn the medical device industry and Upper Extremities business and help grow the assigned territory.
Participate in the sales call pattern, including covering cases, marketing and promoting products, building sets, managing inventory, and developing customer conversions.
Attend surgeries using Stryker Upper Extremities products, ensure products are available, and instruct surgeons on product use and functionality.
Educate doctors, nurses, and appropriate staff on product use, maintenance, functionality, updates, portfolio changes, and educational programs.
Work with sales teams to contact customers, identify sales opportunities, provide customer service, and develop customer relationships.
Identify new prospect needs with the assigned Sales Representative and develop appropriate responses.
After product training, tailor promotional messages, advise on product selection, answer functionality questions, and distinguish Stryker products from competitors’ products.
Perform field calls for assigned accounts and territory.
Assist with implementing sales plans and marketing strategies to position the organization competitively.
Partner with Sales Representatives and the organization to meet and exceed business targets.
Serve as the primary backup contact for Sales Representatives.
Learn applicable regulatory compliance requirements and adhere to them.
Assist in resolving account problems or questions.
Partner with Sales Representatives on inventory management and maintaining appropriate inventory levels and sets.
Assist Sales Representatives in acquiring and processing customer purchase orders for proper invoicing.
Maintain training in sales skills and products.
Market the product line based on product functionality, features, and differentiators.
Stay current on industry, customer, and competitive trends.
Attend sales meetings and professional association meetings, including those outside regular business hours.
Follow compliance requirements and principles of responsibility, protect confidential information and organizational assets, act ethically, report non-compliance, and comply with applicable laws and company policies.