Upper Extremities Sales Associate - Omaha/Lincoln NE

Stryker•Nebraska, Virtual Address, NE

3d•Onsite

About The Position

The Upper Extremities Sales Associate partners with Sales Representatives to learn the medical device industry and Stryker’s Upper Extremities business, then support growth within an assigned territory. The role includes supporting sales calls and surgical cases, promoting products, building sets, managing inventory, developing customer relationships, and gradually helping convert customers to Stryker. The associate attends surgeries to ensure products are available and to instruct surgeons on product use and functionality. After product training, the associate tailors promotional messages to customer needs, advises on product selection, answers product questions, and distinguishes Stryker products from competitors. The position also supports sales plans, marketing strategies, business targets, purchase orders, invoicing, and resolution of customer issues. It is field-based and requires 50% travel. Participation in sales and professional association meetings outside regular business hours is expected.

Requirements

Bachelor’s degree; or an associate’s degree or medical certification (such as CST, PT, or CPT) plus at least 2 years of professional and/or related experience; or a high school diploma plus at least 4 years of professional and/or related experience; or 4 or more years of active-duty military service.
Ability to travel 50%.

Responsibilities

Partner with Sales Representatives across sales calls, case coverage, product promotion, set building, inventory management, and territory growth.
Attend surgeries using Stryker Upper Extremities products, ensure products are available for each case, and instruct surgeons on product use and functionality.
Educate doctors, nurses, and other appropriate staff on product use, maintenance, functionality, updates, portfolio changes, and educational programs.
Contact customers with sales teams to identify opportunities, provide customer service, and develop customer relationships.
Identify new prospects’ needs with the assigned Sales Representative and develop appropriate responses.
Tailor promotional messages, recommend product selections, answer customer questions, and differentiate Stryker products from competitors after product training.
Perform field calls for assigned accounts and territory.
Assist with implementing sales plans and marketing strategies, and partner with the Sales Representative and organization to meet or exceed business targets.
Serve as the primary backup contact for Sales Representatives and maintain a basic understanding of the field, including regulatory compliance.
Help resolve account problems and questions.
Partner with Sales Representatives on inventory management and maintaining appropriate inventory levels and sets.
Assist with obtaining and processing customer purchase orders for invoicing.
Maintain training in sales skills and products, and remain current on industry, customer, and competitive trends.
Market the product line based on product functionality, features, and differentiators.
Attend sales meetings and professional association meetings outside regular business hours.
Adhere to compliance requirements and principles of responsibility, protect confidential information and organizational assets, act ethically, report non-compliance, and follow applicable laws, regulations, accreditation and licensure requirements, and company policies.