Upper Extremities Sales Associate - Boise

Stryker•Boise, ID

About The Position

The Upper Extremities Sales Associate partners closely with Sales Representatives to learn the medical device industry and Stryker’s Upper Extremities business, then contribute to business growth in an assigned territory. The role supports the sales call pattern by covering cases, promoting products, building sets, managing inventory, and, as skills develop, converting customers to Stryker. The associate attends surgeries to ensure products are available and to instruct surgeons on product use and functionality. They educate doctors, nurses, and other staff about proper use and maintenance, product updates, portfolio changes, and educational programs. The role also supports customer relationships and sales opportunities, identifies prospect needs, recommends appropriate products, responds to questions, and helps position Stryker products against competitors. Additional responsibilities include field calls, implementing sales plans and marketing strategies, working toward business targets, serving as a backup contact for Sales Representatives, supporting inventory and purchase-order processes, resolving account questions, and maintaining product and sales skills. The associate must follow regulatory and company compliance requirements and protect confidential information. The position is field-based, with 10% travel. Salary is $65,000, with potential eligibility for commission and/or bonuses, plus benefits.

Requirements

Bachelor’s degree; or an associate degree or medical certification (such as CST, PT, or CPT) plus at least 2 years of professional and/or related experience; or a high school diploma plus at least 4 years of professional and/or related experience; or at least 4 years of active-duty military service.

Nice To Haves

Demonstrated success in sales, military service, leadership roles, athletics, or other performance-based environments.
Healthcare or clinical exposure through work experience, certifications, internships, or patient-facing roles.
Bachelor’s degree in Exercise Science, Kinesiology, Biology, Healthcare Administration, Business, or a related field.
Completion of a relevant internship or professional experience in sales or healthcare.

Responsibilities

Partner with Sales Representatives to learn the medical device industry and Upper Extremities business and contribute to territory growth.
Support the sales call pattern, including covering cases, promoting products, building sets, and managing inventory.
Attend surgeries where Stryker Upper Extremities products are used, ensure products are available, and instruct surgeons on product use and functionality.
Educate doctors, nurses, and appropriate staff on product use, maintenance, functionality, updates, portfolio changes, and educational programs.
Work with sales teams to identify sales opportunities, provide customer service, and develop customer relationships.
Identify prospective customer needs with the assigned Sales Representative and develop appropriate responses.
Advise customers on product selection, answer functionality questions, and differentiate Stryker products from competitors after product training.
Perform field calls for assigned accounts and territory.
Assist with new sales plans and marketing strategies, and partner with Sales Representatives to meet and exceed business targets.
Serve as the primary backup contact for Sales Representatives and follow regulatory compliance guidelines.
Help resolve account problems and questions.
Partner with Sales Representatives on inventory management and maintaining appropriate inventory levels and sets.
Assist with acquiring and processing customer purchase orders for proper invoicing.
Maintain training in sales skills and products, and stay current on industry, customer, and competitive trends.
Attend sales meetings and professional association meetings, including those outside regular business hours.
Follow compliance requirements and principles of responsibility, protect confidential information and organizational assets, act ethically, report non-compliance, and follow applicable laws and company policies.