Upper Extremities Sales Associate

Stryker•Charleston, WV

1d•$65,000•Remote

About The Position

The Upper Extremities Sales Associate partners with Sales Representatives to learn the medical device industry and Stryker’s Upper Extremities business, then contributes to business growth in an assigned territory. The role supports the sales process by covering cases, promoting products, building product sets, managing inventory, developing customer relationships, and gradually converting customers to Stryker. The Associate attends surgeries where Stryker Upper Extremities products are used to ensure products are available and to instruct surgeons on their use and functionality. The role also educates doctors, nurses, and other appropriate staff on product use, maintenance, functionality, updates, portfolio changes, and educational programs. Following product training, the Associate tailors promotional messages to customer needs, advises on product selection, answers product questions, and differentiates Stryker products from competitors. The position works with Sales Representatives and sales teams to identify sales opportunities, understand prospect needs, provide customer service, support marketing and sales plans, meet business targets, manage inventory and sets, process customer purchase orders, and resolve account issues. The Associate serves as a primary backup contact for Sales Representatives, maintains product and sales-skills training, stays current on industry and competitive trends, and follows regulatory, ethical, privacy, and company compliance requirements. The role may involve attending sales and professional association meetings outside regular business hours. The role is remote. Travel percentage is listed as none. Compensation is $65,000 salary, with possible commission and/or bonuses, plus benefits.

Requirements

Meet at least one of the following: bachelor’s degree; associate’s degree or medical certification (such as CST, PT, or CPT) plus 2 years of related experience; high school diploma plus 4 years of related experience; or 4 years of active-duty military service.
Maintain compliance with applicable regulatory guidelines, laws, regulations, accreditation and licensure requirements, and company policies and procedures.

Nice To Haves

Demonstrated success in sales, military service, leadership roles, athletics, or other performance-based environments.
Healthcare or clinical exposure through work experience, certifications, internships, or patient-facing roles.
Bachelor’s degree in Exercise Science, Kinesiology, Biology, Healthcare Administration, Business, or a related field.
Completion of a relevant internship or professional experience in sales or healthcare.

Responsibilities

Partner with Sales Representatives in the territory to learn the medical device industry and Upper Extremities business and contribute to business growth.
Support all aspects of the sales call pattern, including covering cases, marketing and promoting products, building sets, and managing inventory.
Attend surgeries involving Stryker Upper Extremities products, ensure products are available for each case, and instruct surgeons on product use and functionality.
Educate doctors, nurses, and appropriate staff on proper product use and maintenance, functionality, updates, portfolio changes, and educational programs.
Work with sales teams to contact customers, identify sales opportunities, deliver customer service, and develop customer relationships.
Identify new prospects’ needs with the assigned Sales Representative and develop appropriate responses.
After product training, tailor promotional messages, advise on product selection, answer product-functionality questions, and distinguish Stryker products from competitors.
Perform field calls for assigned accounts and territory.
Assist with implementing sales plans and marketing strategies to position the organization competitively.
Partner with Sales Representatives and the organization to meet and exceed business targets or quotas.
Serve as the primary backup contact for Sales Representatives.
Develop a basic understanding of regulatory compliance and adhere to applicable guidelines.
Assist in resolving account problems or questions.
Partner with Sales Representatives on inventory management and setting inventory levels and product sets to meet customer needs.
Assist with acquiring and processing customer purchase orders for proper invoicing.
Maintain training in sales skills and products.
Market the product line based on product functionality, features, and differentiators.
Stay current on industry, customer, and competitive trends.
Participate in sales meetings and professional association meetings, including those outside regular business hours.
Adhere to compliance and AdvaMed principles of responsibility, including protecting confidential information and organizational assets, acting ethically, reporting non-compliance, and following applicable laws, regulations, accreditation and licensure requirements, and company policies.