Universal Banker II

United Community Bank • Coral Gables, FL

9d • $34,102 - $49,382 • Onsite

About The Position

United Community is seeking a Universal Banker II to deliver excellent experiences to customers and prospects. The role combines everyday banking transactions with financial-wellness support through needs-based conversations and appropriate solutions. The position is full-time and non-remote, is classified as non-exempt, and has a stated pay range of USD $34,102.00 to USD $49,382.00 per year. Candidates must pass a criminal background and credit check. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

• At least 1 year of previous banking and cash-handling experience.
• At least 1 year of lending experience.
• NMLS license required.
• Demonstrated analytical, accuracy, and problem-solving skills.
• Strong verbal and written interpersonal communication skills.
• Ability to uncover and provide solutions that meet customer needs.
• Must pass a criminal background and credit check.

Nice To Haves

• Current Notary Public Certification preferred.

Responsibilities

• Drive proactive, needs-based sales conversations through customer interactions, including service-to-sales opportunities, teller interactions, and appointment setting.
• Maintain a comprehensive understanding of retail banking products and services.
• Enhance existing customer relationships and cultivate new ones by understanding and addressing customer needs, perspectives, and priorities.
• Deliver loan products and ensure loan packages are correct and complete to minimize exceptions.
• Identify opportunities and make referrals to cross-sell banking products and services from other areas of the bank.
• Educate customers on transaction-management options using technology, tools, and available resources.
• Apply product and service knowledge to solve customer problems effectively.
• Process deposits, withdrawals, and other routine transactions accurately and confidentially.
• Ensure adherence to banking regulations and internal policies.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed