Unit Secretary, Nashoba Valley, 24 Hours, 9A-9P

UMass Memorial Health•Groton, MA

11d•$18 - $28

About The Position

Under the supervision of the Nurse Director, the Unit Secretary performs a variety of clerical and clinical duties in support of the unit. The role supports patient care operations by maintaining patient records, processing orders and reports, coordinating communications and unit activities, assisting visitors and staff, and helping maintain unit supplies. The position is located in the Emergency Room at Nashoba Valley and is scheduled for 24 hours, with hours listed as 8:45 a.m.–9:15 p.m. The schedule includes every third holiday and every third weekend.

Requirements

High school diploma or GED.
Computer skills.
Excellent interpersonal and communication skills.
Demonstrated prioritization and organizational skills.
Ability to understand and follow complex oral and written instructions.
An equivalent combination of the stated education and experience may be substituted if it provides proficiency in the responsibilities.

Nice To Haves

Medical Assistant certification.
Classes in medical terminology.
Experience in a hospital or health care setting.
Experience with the Meditech computer system.

Responsibilities

Perform clerical functions on the patient care unit and/or other assigned patient care areas.
Assemble patient records.
File and document patient information, including laboratory and X-ray reports.
Keep records up to date, organized, and supplied with appropriate forms.
Transcribe physician orders accurately and promptly.
Initiate orders accurately and promptly through the order-entry system.
Facilitate effective communication and coordinate unit activities.
Answer telephone calls appropriately and courteously.
Take and relay messages in a timely manner.
Place calls as requested to physicians and other professional or ancillary services.
Greet and direct visitors, physicians, and staff from other departments.
Open, sort, and route mail accurately and promptly.
Order, receive, and stock required inventory of stationery and forms, as well as requested linen, sterile supplies, food, and kitchen supplies.
Assist the manager with administrative duties as requested.