PCT III, Nashoba Valley, 24 Hours, Nights

UMass Memorial Health•Groton, MA
•$19 - $30•Onsite

About The Position

Under the direction of an appropriate licensed clinician and in accordance with unit-specific standards, the Patient Care Tech III (PCT III) provides care to meet patients’ personal needs and comfort and assists the healthcare team. The role serves patients, nurses, physicians, and other colleagues who support care delivery. PCT III positions include unit secretary duties, telemetry monitoring, remote video monitoring, or work in designated areas such as the Emergency Department, ICU, Dialysis, Spine Procedure Room, Endoscopy, Neurointerventional Radiology, Angiography, Radiology Short Stay, and the Harrington Telemetry Certified & Step-Down Unit. The position must fit into one of these specialties. This opening is in the Emergency Room at Nashoba Valley. It is a 24-hour-per-week night position, scheduled 10:45 p.m.–7:15 a.m., every other weekend and every other holiday. The work is indoors in a patient-care environment and involves standing and walking most of the time, frequent bending, and potentially pushing heavy equipment. The role requires the ability to lift up to 50 pounds. The PCT III provides patient-care assistance, communicates observations and changes to the RN, performs assigned safety and monitoring duties, supports treatments and procedures, and completes unit-specific tasks. All listed responsibilities are essential job functions.

Requirements

  • High school education or GED.
  • Current Basic Life Support certification.
  • Demonstrated competency at the PCT II level, or one year of acute-care/hospital experience, or one year of EMT/Paramedic experience.
  • Ability to read, write, and communicate clearly and concisely in English.
  • Medical terminology knowledge.
  • Computer skills.
  • Strong interpersonal skills to gather information, build collaborative working relationships, and provide exceptional patient service.
  • Problem-solving ability for routine situations and willingness to seek assistance from identified resources when more direction is needed.
  • Ability to remain calm under stress or in emergency situations.
  • Ability to meet department-specific competencies.
  • Ability to perform work indoors in a patient-care environment, including the hand dexterity, hearing, and vision needed to take direction, adjust equipment, and observe and describe patient conditions.
  • Ability to lift up to 50 pounds; stand and walk most of the time; bend frequently; and potentially push heavy equipment.

Responsibilities

  • Communicate clearly and promptly with the RN about patient observations and changes, including skin condition, vital signs, and mental status.
  • Provide constant observation of high-risk patients as assigned by the Resource Nurse or designee.
  • Help maintain a safe environment, use interventions to de-escalate patients, and participate in restraints in accordance with training and direction when de-escalation is unsuccessful.
  • Assist patients with activities of daily living, including hygiene, ambulation, meals, and nourishment.
  • Move, lift, position, and transport patients using proper safety techniques and body mechanics.
  • Perform patient safety checks, use directed fall-prevention devices or strategies, and follow restraint policy standards when caring for restrained patients.
  • Take and record vital signs, and measure and record patient height and weight.
  • Perform EKGs, point-of-care tests, and bladder scans according to hospital standards; collect, label, and prepare specimens for laboratory transport.
  • Perform phlebotomy in locations where required.
  • Respond sensitively to patient needs, provide information, and build positive rapport and relationships.
  • Perform selected unit-specific procedures, such as changing telemetry batteries, checking equipment status, cleaning equipment between patients, and storing supplies properly.
  • Assist an RN or Licensed Independent Practitioner with treatments and procedures by preparing patients, obtaining and setting up equipment and supplies, using sterile technique when indicated, positioning patients, providing emotional support, and cleaning up afterward.
  • Observe, measure, and record oral food and fluid intake; set up full-strength tube-feeding solutions and refill feeding bags as directed; empty and record approved outputs; and perform directed ostomy care for established ostomate patients.
  • Answer telephones professionally, take and relay messages, and use intra-department communication systems such as pagers and intercoms.
  • Replenish patient and unit supplies and equipment.
  • Stay current with hospital and unit changes by reviewing communication boards, books, notices, and UMMHC emails, and responding as needed.
  • For unit secretary specialty assignments, perform unit-secretary duties for at least five shifts (40 hours) every six months, assist with admissions, transfers, and discharges, maintain logs and medical records, organize patient-care charts, and enter or retrieve information in electronic medical record systems.
  • For remote video monitoring assignments, continuously observe multiple patients using the remote video monitoring system.
  • For Harrington Telemetry Certified & Step-Down Unit assignments, work across phlebotomy, telemetry, and unit-clerk competencies and support higher-acuity areas such as the Step-Down Unit.
  • Comply with departmental policies, procedures, and objectives; attend required meetings and educational events; apply quality improvement in daily work; and comply with health and safety regulations.
  • Demonstrate respect for diverse views and contribute to a professional, tolerant, civil, and accepting environment.
  • Maintain regular, reliable, and predictable attendance, and perform other similar duties as required or directed.

Benefits

  • A signing bonus may be available; eligibility will be confirmed by the Recruitment Team during the interview process.
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