Unit Secretary, Nashoba Valley, 24 Hours, 9A-9P

UMass Memorial Health•Groton, MA

About The Position

Under the supervision of the Nurse Director, the Unit Secretary performs a variety of clerical and clinical duties in support of the unit. The role is based in the Emergency Room at Nashoba Valley and is scheduled for 24 hours per week, with shifts listed as 8:45 a.m. to 9:15 p.m. The schedule includes every third weekend and every third holiday. The Unit Secretary supports patient care operations by maintaining patient records, processing and transcribing orders, coordinating communications and unit activities, assisting visitors and staff, and helping maintain unit supplies. The position is non-exempt and union-represented. A signing bonus may be available; eligibility is confirmed during the interview process.

Requirements

High school diploma or GED.
Computer skills.
Excellent interpersonal and communication skills.
Demonstrated prioritization and organizational skills.
Ability to understand and follow complex oral and written instructions, or an equivalent combination of education and experience that provides proficiency in the listed responsibilities.

Nice To Haves

Medical Assistant certification.
Classes in medical terminology.
Experience in a hospital or health care setting.
Experience with the Meditech computer system.

Responsibilities

Performs clerical functions on the patient care unit and/or other patient care areas as assigned.
Assembles patient records.
Files and documents patient information, including laboratory and X-ray reports.
Keeps records up to date, in order, and supplied with appropriate forms.
Transcribes physician orders accurately and in a timely manner.
Initiates orders via the order-entry system accurately and in a timely manner.
Facilitates effective communication and coordinates unit activities.
Answers the telephone appropriately and courteously.
Takes and relays messages in a timely manner.
Places calls as requested to physicians and other professional or ancillary services.
Greets and directs visitors, physicians, and staff from other departments.
Opens, sorts, and routes mail accurately and in a timely manner.
Orders, receives, and stocks required inventory of stationery and forms, linen, sterile supplies, and food and kitchen supplies as requested.
Assists the manager by performing administrative duties as requested.