PCT III, Nashoba Valley, 24 Hours, Evenings

UMass Memorial Health•Groton, MA

1d•Onsite

About The Position

Under the direction of an appropriate licensed clinician and according to unit-specific standards, the Patient Care Tech III provides care to meet patients’ personal needs and comfort and assists the healthcare team. The role serves patients, nurses, physicians, and other colleagues who support care delivery. PCT IIIs bring additional skills and work in designated areas including the Emergency Department, ICU, Dialysis, Endoscopy, and other specialized units, or perform unit secretary, telemetry monitoring, or remote video monitoring duties. This position is in the Emergency Room at Nashoba Valley. It is scheduled for 24 hours per week, 2:45 p.m.–11:15 p.m., on the evening shift, with every other weekend and every other holiday. The role is non-exempt and represented by SHARE Marlborough. The stated hiring range is $18.76–$29.96 based on a 40-hour full-time schedule; part-time compensation is prorated based on scheduled hours and other listed factors. A signing bonus may be available, with eligibility confirmed during the interview process.

Requirements

High school education or GED.
Current Basic Life Support certification.
Demonstrated competency attainment at the PCT II level, or one year of acute-care/hospital experience, or one year of EMT/Paramedic experience.
Ability to read, write, and communicate clearly and concisely in English.
Knowledge of medical terminology.
Computer skills.
Strong interpersonal skills to gather information, build collaborative relationships, and provide exceptional patient service.
Problem-solving ability for routine situations and willingness to seek assistance from identified resources when more direction is needed.
Ability to remain calm under stress or in emergency situations.
Ability to work indoors in a patient-care environment; use hand dexterity, hearing, and vision to take direction, adjust equipment, and observe and describe patients.
Ability to lift up to 50 pounds; tolerate heavy-demand work involving standing and walking most of the time, possible pushing of heavy equipment, and frequent bending.

Responsibilities

Communicate observations and patient changes promptly and clearly to the RN, including changes in skin condition, vital signs, or mental status.
Provide constant observation of high-risk patients as assigned by the Resource Nurse or designee.
Help maintain a safe environment, use de-escalation interventions, and participate in restraints when needed and as trained and directed.
Assist patients with activities of daily living, including hygiene, ambulation, meals, and nourishment.
Move, lift, position, and transport patients using proper safety techniques and body mechanics.
Perform patient safety checks, use directed fall-prevention strategies, and follow restraint policy when caring for restrained patients.
Take and record vital signs, and measure and record patients’ height and weight.
Perform EKGs, point-of-care tests, and bladder scans according to hospital standards; collect, label, and prepare specimens for laboratory transport.
Perform phlebotomy in designated locations.
Respond sensitively to patients’ needs, provide information, and build positive rapport and relationships.
Perform unit-specific procedures, including changing telemetry batteries, checking equipment, cleaning equipment between patients, and storing supplies properly.
Assist an RN or Licensed Independent Practitioner with treatments and procedures by preparing patients, setting up equipment and supplies, using sterile technique when indicated, positioning and supporting patients, and cleaning up afterward.
Observe, measure, and record oral food and fluid intake; set up full-strength tube-feeding solutions and refill bags as directed; record approved output; and perform directed ostomy care for established ostomates.
Answer telephones, take and relay messages, and use intra-department communication systems such as pagers and intercoms.
Replenish patient and unit supplies and equipment.
Stay current with hospital and unit changes by reviewing communications and responding to UMMHC email regularly.
For unit secretary duties, assist with admissions, transfers, and discharges at least five shifts (40 hours) every six months; maintain logs and medical records, organize patient care charts, and enter or retrieve information in electronic medical record systems.
For remote video monitoring duties, continuously observe multiple patients using the remote video monitoring system.
Comply with departmental policies, procedures, and objectives; attend required meetings and seminars; apply quality improvement in daily work; and comply with health and safety requirements.
Demonstrate respect for diverse views and contribute to a professional, tolerant, civil, and accepting environment.
Maintain regular, reliable, and predictable attendance and perform other similar duties as directed.