PCT III, Nashoba Valley, 32 Hours, Days

UMass Memorial Health•Groton, MA

1d•$19 - $30•Onsite

About The Position

Under the direction of an appropriate licensed clinician and in accordance with unit-specific standards, the Patient Care Tech III provides care to meet patients’ personal needs and comfort and assists members of the healthcare team. The role serves patients, nurses, physicians, and other colleagues who support care delivery. PCT III positions include designated specialties such as unit secretary, remote video monitoring, and work in the Emergency Department and other specified clinical areas. This position is in the Emergency Room at Nashoba Valley and is scheduled for 32 hours on day shifts.

Requirements

High school education or GED.
Current Basic Life Support certification.
Demonstrated competency attainment at the PCT II level, or one year of acute-care or hospital experience, or one year of EMT/Paramedic experience.
Ability to read, write, and communicate clearly and concisely in English.
Medical terminology knowledge.
Computer skills.
Strong interpersonal skills to gather information, build collaborative working relationships, and provide exceptional patient service.
Proven problem-solving ability in routine situations and willingness to seek assistance when more direction is needed.
Ability to remain calm under stress or in emergency situations.
Ability to work indoors in a patient-care environment; use hand dexterity, hearing, and vision to take direction, adjust equipment, and observe and describe patient conditions; lift up to 50 pounds; and perform heavy-demand work involving standing and walking most of the time, possible pushing of heavy equipment, and frequent bending.

Responsibilities

Communicate observations and changes in patients’ conditions to the RN promptly, including changes in skin condition, vital signs, or mental status.
Provide constant observation of high-risk patients as assigned by the Resource Nurse or designee.
Help maintain a safe environment, use de-escalation interventions, and participate in restraints as directed and in accordance with training and policy.
Assist patients with activities of daily living, including hygiene, ambulation, meals, and nourishment.
Move, lift, position, and transport patients using proper safety techniques and body mechanics.
Perform patient safety checks, use directed fall-prevention strategies, and follow restraint standards when caring for restrained patients.
Take and record vital signs and measure and record patients’ height and weight.
Perform EKGs, point-of-care tests, and bladder scans according to hospital standards; collect, label, and prepare specimens for laboratory transport.
Perform phlebotomy in designated locations.
Respond sensitively to patients’ needs, provide information, and build positive rapport and relationships.
Perform unit-specific procedures, including checking equipment, cleaning equipment between patients, changing telemetry batteries where applicable, and storing supplies properly.
Assist RNs and licensed independent practitioners with treatments and procedures by preparing patients, obtaining and setting up equipment and supplies, using sterile technique when indicated, positioning patients, providing emotional support, and cleaning up afterward.
Observe, measure, and record oral food and fluid intake; set up full-strength tube feeding solutions and refill bags as directed; record approved output; and perform ostomy care for established ostomate patients as directed.
Answer telephones appropriately, take and relay messages, and use intra-department communication systems such as pagers and intercoms.
Replenish patient and unit supplies and equipment.
Stay current on hospital and unit changes by reviewing communication materials and regularly reading and responding to UMMHC emails.
Carry out the specialty-specific duties of the assigned PCT III area.
Comply with departmental policies, procedures, and objectives; attend required meetings and conferences; and apply quality improvement in daily work.
Follow health and safety regulations, demonstrate respect and professionalism, maintain reliable attendance, and perform other related duties as required.