PCT III, Nashoba Valley, 32H Nights

UMass Memorial Health•Groton, MA
•$19 - $30•Onsite

About The Position

The Patient Care Tech III provides patient care under the direction of an appropriate licensed clinician and in accordance with unit-specific standards. The role supports patients’ personal needs and comfort and assists the healthcare team, serving patients, nurses, physicians, and other colleagues. PCT III roles are designated for staff with an additional skill set who work in specified specialties, including the Emergency Department. This position is in the Emergency Room at Nashoba Valley and is scheduled for 32 hours, with hours listed as 2:45 p.m.–11:15 p.m. and an every-other-weekend and every-other-holiday schedule. The PCT III helps maintain a safe patient-care environment, communicates observations and changes to the RN, and assists with activities of daily living, patient movement, measurements, procedures, and unit operations. The position requires work indoors in a patient-care environment and involves frequent standing and walking, with heavy physical demands.

Requirements

  • High school education or GED.
  • Current Basic Life Support certification.
  • Demonstrated competency attainment at the PCT II level, or one year of acute-care/hospital experience, or one year of EMT/paramedic experience.
  • Ability to read, write, and communicate clearly and concisely in English.
  • Medical terminology knowledge.
  • Computer skills.
  • Strong interpersonal skills to gather information, build collaborative working relationships, and provide exceptional patient service.
  • Problem-solving ability for routine situations and willingness to seek assistance when additional direction is needed.
  • Ability to remain calm under stress or in emergency situations.
  • Hand dexterity, hearing, and vision sufficient to take direction, adjust equipment, and observe and describe patient conditions.
  • Ability to lift up to 50 pounds; frequent standing, walking, and bending and possible pushing of heavy equipment.

Responsibilities

  • Communicate observations and patient changes promptly and clearly to the RN, including changes in skin condition, vital signs, or mental status.
  • Provide constant observation of high-risk patients as assigned by the Resource Nurse or designee.
  • Help maintain a safe environment, use de-escalation interventions, and participate in restraints in accordance with training, education, and direction when needed.
  • Assist patients with activities of daily living, including personal hygiene, ambulation, meals, and nourishment.
  • Move, lift, position, and transport patients using proper safety techniques and body mechanics.
  • Perform patient safety checks, use directed fall-prevention strategies, and follow restraint-policy standards when caring for restrained patients.
  • Take and record vital signs and measure and record patients’ height and weight.
  • Perform EKGs, point-of-care tests, and bladder scans according to hospital standards; collect, label, and prepare specimens for laboratory transport.
  • Perform phlebotomy in designated locations.
  • Respond sensitively to patient needs, provide information, and build positive rapport and relationships.
  • Perform unit-specific procedures, such as changing telemetry batteries, checking equipment, cleaning equipment between patients, and storing supplies properly.
  • Assist an RN or licensed independent practitioner with treatments and procedures by preparing patients and equipment, setting up supplies, using sterile technique when indicated, positioning patients, providing emotional support, and cleaning up afterward.
  • Observe, measure, and record oral food and fluid intake; set up full-strength tube-feeding solutions and refill feeding bags as directed; record output from approved sources; and perform directed ostomy care for established ostomates.
  • Answer telephones appropriately, take and relay messages, and use departmental communication systems such as pagers and intercoms.
  • Replenish patient and unit supplies and equipment.
  • Stay current with hospital and unit changes by reviewing communications and regularly reading and responding to UMMHC emails.
  • Comply with departmental policies, procedures, and objectives; attend required meetings and seminars; and apply quality improvement in daily work.
  • Comply with health and safety requirements, uphold Standards of Respect, maintain reliable attendance, and perform other similar duties as required.

Benefits

  • A signing bonus may be available; eligibility will be confirmed by the Recruitment Team during the interview process.
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