PCT III, Nashoba Valley, 32 Hours, Nights

UMass Memorial Health•Groton, MA

1d•Onsite

About The Position

Under the direction of an appropriate licensed clinician and in accordance with unit-specific standards, the Patient Care Technician III (PCT III) provides care to meet patients’ personal needs and comfort and assists members of the healthcare team. The PCT III is an integral member of the patient care team, serving patients, nurses, physicians, and other colleagues who support care delivery. This position includes an additional specialty skill set and applies to qualifying roles in unit secretary functions, telemetry monitoring, remote video monitoring, and specified clinical departments, including the Emergency Department. The position is in the Emergency Room at Nashoba Valley and is scheduled for 32 hours per week on the night shift, 10:45 p.m. to 7:15 a.m. The schedule includes every other weekend and every other holiday. Compensation is listed as $18.76–$29.96 based on a 40-hour full-time schedule; pay for reduced schedules is prorated, and the final offer may vary based on scheduled hours, experience, skills, qualifications, and internal equity. A signing bonus may be available, with eligibility confirmed during the interview process. The position requires work indoors in a patient care environment. It involves standing and walking most of the time, frequent bending, and the possibility of pushing heavy equipment. The employee must be able to lift up to 50 pounds and have the dexterity, hearing, and vision needed to observe patients, take direction, and adjust equipment.

Requirements

High school education or GED.
Current Basic Life Support certification.
Demonstrated competency attainment at the PCT II level, or one year of acute-care/hospital experience, or one year of EMT/Paramedic experience.
Ability to read, write, and communicate in English clearly and concisely.
Knowledge of medical terminology.
Computer skills.
Strong interpersonal skills to gather information, build collaborative working relationships, and provide exceptional patient service.
Proven problem-solving ability for routine situations and ability to request assistance when additional direction is needed.
Ability to remain calm under stress or in emergency situations.
Ability to lift up to 50 pounds and meet the physical demands of the role, including standing and walking most of the time and bending frequently.

Responsibilities

Communicate observations and changes in patients’ conditions to the RN in a clear and timely manner, including changes in skin condition, vital signs, and mental status.
Provide constant observation of high-risk patients as assigned by the Resource Nurse or designee.
Help maintain a safe environment, use de-escalation interventions, and participate in restraints when needed and as directed, in accordance with training and education.
Assist patients with activities of daily living, including personal hygiene, ambulation, meals, and nourishment.
Move, lift, position, and transport patients using appropriate safety techniques and body mechanics.
Maintain patient safety through safety checks, fall-prevention strategies or devices as directed, and adherence to restraint-care standards.
Take and record vital signs, and measure and record patients’ height and weight.
Perform EKGs, point-of-care tests, and bladder scans according to hospital standards; collect, label, and prepare specimens for transport to the laboratory.
Perform phlebotomy in applicable locations.
Respond sensitively to patients’ needs, provide information, and build positive rapport and relationships.
Perform unit-specific procedures, such as changing telemetry batteries, checking equipment status, cleaning equipment between patients, and storing supplies properly.
Assist an RN or Licensed Independent Practitioner with treatments and procedures by preparing patients, obtaining and setting up equipment and supplies, helping position patients, providing emotional support, using sterile technique when indicated, and cleaning up afterward.
Observe, measure, and record oral food and fluid intake; set up full-strength tube-feeding solutions and refill bags as directed; record output from approved sources; and perform directed ostomy care for established ostomates.
Answer telephones using appropriate etiquette, take and relay messages, and use departmental communication systems such as pagers and intercoms.
Replenish patient and unit supplies and equipment.
Stay informed about hospital and unit changes by reviewing communications and regularly reading and responding to UMMHC emails.
Comply with departmental policies, procedures, and objectives; attend required meetings and educational events; use quality improvement in daily operations; and comply with health and safety requirements.
Demonstrate respect for diverse perspectives and contribute to a professional, civil, and accepting environment.
Maintain regular, reliable, and predictable attendance and perform other related duties as required or directed.
For applicable PCT III specialties, perform specialty duties such as unit secretary functions, remote observation of multiple patients, or telemetry, phlebotomy, and unit clerk duties, and work in higher-acuity areas as assigned.