PCT III, Nashoba Valley, 32 Hours, Nights

UMass Memorial Health•Groton, MA

3d•$19 - $30•Onsite

About The Position

Under the direction of an appropriate licensed clinician and according to unit-specific standards, the Patient Care Tech III provides patient care to meet patients’ personal needs and comfort and assists the healthcare team. The role serves patients, nurses, physicians, and other colleagues who support care delivery. PCT III positions involve additional specialty skills and may be assigned to unit secretary duties, remote video monitoring, or designated clinical units, including the Emergency Department, ICU, Dialysis, Endoscopy, and other listed specialty areas. In the Emergency Department assignment, the PCT III supports patient care and safety, communicates observations and changes to the RN, assists with activities of daily living and procedures, performs assigned tests and measurements, and helps maintain equipment and supplies. The position is scheduled for 32 hours, with shifts from 10:45 p.m. to 7:15 a.m., every other weekend and every other holiday.

Requirements

High school education or GED.
Current Basic Life Support certification.
Demonstrated competency at the PCT II level, or one year of acute-care/hospital experience, or one year of EMT Paramedic experience.
Ability to read, write, and communicate clearly and concisely in English.
Medical terminology knowledge.
Computer skills.
Strong interpersonal skills to gather information, build collaborative relationships, and provide exceptional patient service.
Proven problem-solving abilities for routine situations and willingness to seek assistance when additional direction is needed.
Ability to remain calm under stress or in emergency situations.
Ability to meet the physical demands of the role, including lifting up to 50 pounds and frequent standing, walking, and bending.

Responsibilities

Communicate observations and patient changes promptly and clearly to the RN, including changes in skin condition, vital signs, or mental status.
Provide constant observation of high-risk patients as assigned by the Resource Nurse or designee.
Help maintain a safe environment, use assigned de-escalation interventions, and participate in restraints in accordance with training and direction.
Assist patients with personal hygiene, ambulation, meals, and nourishment.
Move, lift, position, and transport patients using proper safety techniques and body mechanics.
Perform patient safety checks, use directed fall-prevention strategies, and follow restraint policy standards when caring for restrained patients.
Take and record vital signs and measure and record patients’ height and weight.
Perform EKGs, point-of-care tests, and bladder scans according to hospital standards; collect, label, and prepare specimens for laboratory transport.
Perform phlebotomy in designated locations.
Respond to patients’ needs, provide information, and build positive rapport and relationships.
Perform unit-specific procedures, such as changing telemetry batteries, checking equipment status, cleaning equipment between patients, and storing supplies properly.
Assist the RN or licensed independent practitioner with treatments and procedures by preparing patients and equipment, using sterile technique when indicated, positioning patients, providing emotional support, and cleaning up afterward.
Observe, measure, and record oral food and fluid intake; set up full-strength tube-feeding solutions and refill feeding bags as directed; record approved outputs; and perform directed ostomy care for established ostomate patients.
Answer telephone calls appropriately, take and relay messages, and use departmental communication systems such as pagers and intercoms.
Replenish patient and unit supplies and equipment.
Keep current with hospital and unit changes by reviewing communication materials and responding to UMMHC email regularly.
Comply with departmental policies, procedures, objectives, and health and safety requirements.
Attend meetings, conferences, and seminars as required or directed and use quality-improvement practices in daily operations.
Maintain reliable and predictable attendance, demonstrate respect and professionalism, and perform other similar duties as assigned.
For unit secretary assignments, support admissions, transfers, and discharges at least five shifts (40 hours) every six months; maintain logs and patient care charts, and enter or retrieve information in electronic medical record systems.
For remote video monitoring assignments, continuously observe multiple patients using the remote video monitoring system.
For designated telemetry and step-down assignments, perform cross-trained phlebotomy, telemetry, and unit clerk duties and serve in higher-acuity areas as assigned.